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EMEA Insurers Perceptions of Life Policy Administration Systems

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16 June 2020

2020 Edition

Abstract

Life insurers in Europe, the Middle East and Africa have different opinions about policy administration systems and the vendors with whom they work.

This report supplements a report that profiles life policy administration systems (PASs) and the IT vendors that sell them in EMEA: EMEA Policy Administration Systems 2019: Life, Annuities, and Pension ABCD Vendor View, published in December 2019. Seventy-eight life insurers in EMEA provided their evaluation of various policy administration systems offered on the market.

Deployment

This report details the survey results regarding insurers’ perspectives in terms of:

  • Features and functions.
  • Technology.
  • IT vendors’ implementation capabilities.
  • IT vendors’ professional post-implementation services.