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2022 Business and IT Priorities in EMEA: Life & Health Edition

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8 February 2022

Abstract

The past two years have been full of uncertainties for life and health insurers. While the industry was optimistic entering 2020, with ambitious technology investments, the COVID-19 pandemic delayed many projects. The quest for growth continues to be the most important business priority driving technology investments in 2022.

Use of Partnership with Insurtech (% of insurers)

With this annual report, Celent examines business priorities, IT budget and investment being launched. In total, 39 EMEA life and health CIOs, CTOs, or architects participated to our survey of in EMEA. This report shows the main findings of this year’s survey for life and health insurance in EMEA.