FintechOS Platform - Property / Casualty

The FintechOS Platform is designed and built to be the customer-centric platform for insurance products and services. It lets you build smarter products, leveraing AI to provide market-leading customer experiences and deliver personalized interactions.

The platform will allow you to design and build end-to-end customer journeys across insurance. It has pre-built, configurable journeys for Quote & Bind, Policy Servicing and Claims Management, supported by a depth of functionality and processes including underwriting and billing, to enable you to deliver bespoke, personalised propositions for your customers. Whilst FIntechOS has full Policy Administration and Claims Management capabilities, you can accelerate your digital transformation by immediately deploying the platform as a digital-on-top architecture into your existing estate, innovating at speed.

Differentiate and increase share of wallet with ancillary products, add-ons and value-added bundles

Diversify into new personal lines of business like pet, travel or gadget insurance in weeks, not years. Create, launch and service new products at speedusing no-code/low-code and define value-added bundles across lines of business.Bring together insurance and non-financial partner products like home emergency and vehicle recovery servicesto offer differentiated propositions and personalize offers for specific customer segments at scale.

Lower the cost and risk of product innovation with pre-built middle and back-office capabilities

Avoid core system changes or replacements to support new products, offers and digital journeys. Easily deploy pre-built business capabilities for underwriting, policy administration, billings and collections and claims and configure them to your products, processes and customers . Create automated workflows for a better customer experience and give back and middle office employees intuitive interfaces to get work done faster.

Open new distribution channels leveraging your existing team and skills

Quickly create high-quality quote and bind journeys for web, mobile, brokers, agents, points of sale and e-commerce embedded channels. Leverage pre-built templates crafted using industry best-practices and streamline the customer and partner experience with integrations with third-party technology and services such as image recognition, KYC, video-calls and co-browsing. Personalize journeys to your unique products and processes easily using no-code.

Enable business teams to create and launch new products at speed with an industry-first natural language interface

Instead of going through long development projects, business teams can leverage a no-code sentence-based interface to define and change insurance products, offers, and bundles.

Get to market fast across any line of business with predefined product templates, data models, and digital journey flows

Using a single system, they can quickly get to market and create any product across any line of business. Whether starting from predefined product templates, data models, and digital journey flows or a blank slate, business users can define complex products, pricing, underwriting, and eligibility rules without limitations.

Lower the cost and risk of product innovation: start small and gradually expand into new lines of business

Unlike core modernization projects which tend to require a big-bang approach, high cost, and high risk, FintechOS enables insurers to take a more progressive approach to modernization. They can start with digitizing an existing product in a specific line of business and then gradually expand into new product lines by modernizing existing products, creating new propositions and replacing legacy back-office processes to support these modernization efforts.

Enable ecosystem partnerships across the end-to-end product lifecycle

FintechOS was built from the ground up to give insurers the ability to easily tap into ecosystem products, channels, services, and data. They can easily connect external data sources to price and personalize products and offers, include third-party products in their portfolio, and embed their products and services into third-party channels.

Make data your new core and use it to personalize products, offers, and digital journeys

FintechOS makes it easy to unify internal and external data into a common layer and use it to personalize products, pricing, and digital journeys. Insurers can start with industry reference data models, enrich them with data from internal systems and partners, and add tables and fields without having to write code. This makes it easy to manage and govern data easily and securely.

Fill the gaps in your core with composable back and middle office capabilities to support new products and offers

With FintechOS, insurers can avoid core system customizations or replacements. The platform offers pre-built capabilities for policy administration, underwriting, claims, billings and collections, and customer 360 that can easily be customized and deployed to support new products and offers.

Scale your business to millions of users while ensuring compliance

And all of this while ensuring you can scale your products and offers to millions of users by leveraging a cloud-native architecture that is secure and scalable.