Appian Connected Underwriting Life Workbench
Overview
For life insurers, balancing speed and accuracy is critical to the underwriting process so insurers can accurately price policies for new customers while managing their risk exposure. Appian Connected Underwriting (CU) Life empowers insurers to accelerate the underwriting process and improve customer experience by reducing the time to quote and integrating disparate data sources to create a single 360-degree view.
Key Features
Case management for non-STP cases
Collaboration with notes, information about parties, requirements management
Reporting, audit trails, and dashboards
Ingest eApps automatically or create cases manually
Swiss Re Magnum Pure integration
Key Benefits
Data ingestion with guided wizards and APIs
CU Life monitors and processes incoming applications 24/7 in real time from channels such as e-applications with our solution API. A guided wizard also helps underwriters ingest information manually.
Enhanced Case Management
CU Life provides a single pane of glass from which an underwriter can orchestrate their work across their various systems, including ordering and managing requirements, work assignment and keeping meticulous notes, event history and reports.
Ordering Requirements
Integrate with third-party sources and rules engines to assess risk, speed policy issuance, and make sound decisions.
Quickly create and modify rules.
Augmented Decision Making
With CU Life, underwriters can quickly visualize recommended decisions from their rules engines to help guide requirements ordering and case decisions. Carriers that use Swiss Re’s Magnum Pure rules engine are able to integrate out-of-the-box with CU Life so that underwriters can easily view and expand the Magnum decision down to the impairment level for cases that come into the workbench.
Admin Control
The CU Life Settings site allows business users with the appropriate permissions to quickly make changes to users and group security to keep the business running securely. Additionally, the Auto Assignment Add-On Module allows business users to create rules that dictate how new cases will get assigned to Assignment groups.
End-User Reporting
The End-User Reporting Add-On Module provides the ability for any privileged user to create reports that can be saved to a dashboard for frequent use and generated on demand. Once incorporated, the End-User Reporting module allows underwriting teams to construct a number of different report types, perform various analyses on them and easily share them, with “no code” involved.
