Life and Annuity Portals Solution
Overview
Unqork offers differentiated capabilities to deliver a robust digital customer experience while also offering carriers and distributors more flexibility and operating efficiency
Key Features
Role-Based Authentication and Experiences: Modern interface supports varying functionality for multiple user personas in the same environment
Customer and Agent Portals: End-to-end policy lifecycle management, transactions, and reporting; enhanced customer self-service tools
Operations Portals: Internal workbenches for Operations, IT, and Finance teams to manage application, transactions, and gain customer insights
Core System Integrations: Robust interconnection with legacy and modern carriers systems to fully digitize customer-facing and internal processes
Self-Service: Enables customers toself-manage policy servicing, investments, and payment transactions, tracking progress with alerts, notifications and e-communication across customers, plan sponsors, and carrier staff
Transparency and Accountability: Workflow tools allow for constant visibility across the entire transaction lifecycle, with insights to progress, ownership with automated routing, and embedded alerts and notifications
On-Demand Reporting: Full auditability of system transactions and flexible cadences ensure that any emerging business intelligence needs can be rapidly met, including live integration with 3rd-party BI providers
Customer Insights: Comprehensive suite of customer behavior analytics translates digital layer interactions into unique, actionable insights
Key Benefits
- Rapidly deployable and easy to iterate: Unqork supports a truly agile development model that supports quick wins for business (deploying transactional workflows in as little as a few weeks) while also supporting a longer-term transformational roadmap
- Pre-built accelerators integrations: As a no-code platform, Unqork can deploy accelerator UI assets and pre-built connectors for core systems and 3rd party integrations instantly to a new client environment to jump-start their build
- Scalable and performant: Unqork's underlying infrastructure is horizontally scalable in the CSP of a client's choosing and runs on the newest-generation infrastructure. Additionally, as a no-code platform, there is not code QA or regreession burden preventing clients from solving all of their business problems for digital servicing