Mphasis Banking and Capital Markets domain Consulting Services

At Mphasis we recognise the importance of having a robust technology strategy in place to navigate through the complexities of the business of global banking. Our strategy is focused on the three cardinal tenets of People, Process and Technology; all aligned to financial specialization.

We pride ourselves in our domain competency, with our Solutions Group led by Ex CIOs & CTOs from the worlds leading banks. This functional depth Is complemented by our Core Engineering and Architecture strength to create a best-in-class technology consulting offering. We call this our T-Shaped Framework. Our Process maturity is derived from our continued investments in assessing and benchmarking our capabilities against industry best practices.

Our Innovation factory model is fuelled by our culture of being a Billion Dollar start-up. We have invested heavily in emerging areas of Machine Learning & Neural Nets, NLP, Robotics & Augmented Reality, some of which have also been showcased or implemented within the Bank. Our Semantic Data based NextAngles tool is a disruptor in information semantics. These innovations continue to lead technology & strategy roadmaps with FIs' and often provide a readily available framework for best practices and proven excellence.

We believe that as businesses get increasingly technology-driven, versus being technology enabled, the demand for IT is exploding and often far outstrips supply. It is therefore necessary to be extremely judicious in managing IT investments. To be able to make the most of scarce Capital dollars, a holistic approach to optimize IT investments is absolutely necessary.

Our view of business & technology alignment means that technology understands business goals and priorities and works towards them; and business understands & leverages existing technology assets, places reasonable expectations on IT & adequately funds it to perform its tasks.

We believe that the use of modern technology is to allow business to use self-service as much as possible & provide business users the ability to perform analytics on their own. We have successfully helped organizations achieve this on platforms like Pega and on most ERP platforms. More recently, we have used our methodology called “shift left” to help businesses encode requirements using tools that automatically generate a very large percentage of the behavior logic.

Mphasis approaches the topic of Technology Portfolio Optimization as one of strategic importance to any organization;, more so for Global Banks & SIFIs, given their nature of business that makes them increasingly reliant on robust technology portfolios. We apply a very pragmatic approach to issues of budgetary control, spend management & prioritization of projects – bringing core Business KPIs to the forefront in any of these discussions. Our approach relies on establishing a closer alignment with business goals, defining the right metrics and managing the talent base to derive maximum benefit. Stakeholder consensus and business value orientated evaluation of projects is promoted, with costs playing a major supporting role in such evaluations. Our Program delivery methodologies are based on time tested CMMi principles and we make use of all Enterprise Systems & Resources to monitor & drive the optimization exercise.

Through the course of our various engagements with our clients on Optimizing their Technology Portfolios, we have always kept our sight on ROI objectives, whilst keeping an eye on the details, though not allowing such details to deflect us from the strategic objectives. Our proven methodologies of F2B Transformation and Service Transformation have been instrumental in designing Technology Portfolio Roadmaps for many leading Financial Services majors.

To summarize, key features of our offering are:

• F2B Transformation
• Service Transformation
• Program Management
• Sustained Innovation
• Rapid prototyping

Mphasis Market perspectives are shaped by our continuous engagement with leading Banks and Global Financial services providers, addressing their key challenges collaboratively. We believe Financial Services Technology is at an inflection point, driven by changing consumer behavior and disruptive technology choices available in the market. We believe the continuing shrinkage of scope of the Core systems will allow banks to do more with less, significantly improving the Cost to Income ratios and adding to their ability to handle growing volumes.

• Our F2B/Service transformation framework allows banks to make the best of disruptive technology & development practices, whilst concurrently reducing Technical debt.
• Our TalentNext Framework nurtures internal as well as emerging talent from local universities helps banks build the new age technology skill pool required to sustain the Digital future.
• We apply established methodologies like traditional CMM to NextGen distributed Agile / DevOps approaches to assess an optimal technology organization
• We institutionalize innovation as part of our culture, both independently as well as in a co-creation model. Project Sparkle with a leading Global Bank, is a perfect example of co-creation while NextAngles & DeepInsights are in-house innovation using disruptive technologies.