Overview
Ecosystem Management-as-a-Service (EMaaS) products don’t just facilitate seamless information flow and exchange. They’re designed to simplify and streamline every stage of your developers’, customers’ and partners’ lifecycles.
Constellant-dpEngine (digital platform Engine)
This cloud-based software platform provides the Ecosystem-in-a-Box functionality required for EMaaS, along with data collection, reporting and analytical capabilities.
dpEngine provides a wide range of capabilities through 4 main software modules: Publisher, Developer, Partner and Marketplace. Our products and services are structured to grow with you. Whether you need services, software, 1 module or all 4, we will work with you to craft a solution designed to meet your needs today and support your growth in the future.
Publisher
The fastest way to publish technical and non-technical documentation.
An intuitive tool that empowers internal customers to automatically publish technical documentation using continuous integration capabilities in an easy-to-use way.
You can even provide support for Markdown documents so your technical writers stay focused on writing documents (instead of formatting them).
Developer
A superior developer experience – across the developer lifecycle.
Introduce your external and internal developers to your API's through API marketplaces. Educate your developers with a whole range of training materials. And give them flexible support so they can use forums when they want to and internal experts when they need to. Organize and execute hackathons for your external and internal developer ecosystems. Enable your developers to submit apps, review and approve those apps, and publish them in internal and external catalogs and marketplaces.
The tool also gives you a low-touch way to manage developers so you can approve and certify developer applications and their solutions, and even administer benefits to tiered developers.
Partner
The self-service experience your partners crave.
Give your partners an experience they’ll keep coming back for. The Partner dashboard empowers them to self-serve so they can solve problems and innovate faster.
You’ll streamline processes for things like partner approval and solution certification. And you can administer tiered benefits like technical support, marketing assistance and lab access.
Marketplace
Make it easier to make more money
Give your partners and developers an easier way to sell to the market. Automate the processes you need to collect their information and connect them to internal stakeholders for approval.
And implement advanced search and filtering so it takes customers less time to find the solutions they need.
Key Features
Key features
The best ecosystem experience is a flexible one.
Workflow Automation
Building in to the portal automated workflows that remove inefficiencies and untraceable tasks or actions in processes such as API approval.
Collaborating to design workflows that yield optimization in your structure.
Creating a community for your users to engage in discussion and to get support or help to any questions from their peer
Automation to scale complex workflows and support self-service.
Role-Based Access
Acquiring and managing developers or partners through ecosystem registration and login.
Designating specific content, forms, and automated workflows for users based on roles
Support
Allowing your developers or partners to speak privately with you about issues with a built-in ticketing system.
Discovery Tools
Allowing your developers or partners to familiarize themselves with your APIs through guided learning tracks and critical technical Systems materials.
Systems
Incorporating off-the-shelf integration such as YouTube, Vimeo, Salesforce.com, Jive,Okta, Centrify, and Jira, to enhance workflow automation from the
back-end and to ensure an optimal experience from start to finish on the front-end.
Resources
Optimally displaying content and showcasing events to educate your developers or partners on your latest API/SDK standards.
Surveys
Integrating multi-variable forms to collect the back-end data you need as an administrator.
Responsive Design
Conveying the benefits of your program consistently and effectively through a custom portal
that becomes an extension of your existing environment. Leveraging bootstrap technology so that you and your users have access on mobile phones, tablets, and PCs.
Security
Security at user, company, team and asset levels.
Scalability
Scalable platform that can handle high user volumes and deliver consistent user experiences.
Full-lifecycle management
Lifecycle management including onboarding, education, support, review, monetization and benefits.
Analytics
Advanced data collection and reporting to support to support modeling, analysis and forecasting.
3rd party integrations
API-driven integrations with 3rd party software and services.
Other advanced features
Secure payment methods, export control, 3rd party API consumption management, innovation management, hackathon support.
Key Benefits
EMaaS leverages the best practices, workflows and infrastructure of a domain expert, which means you can provide your developers, partners, customers and employees the user experience they need to innovate rapidly.
Key Benefits include
- Revenue acceleration
- Innovation acceleration
- Time-to-market acceleration
- Double digit ROI
