Overview
Keep pace with digital transformation - separate your sales strategy from the transformation of your back-end systems
In the world of digital transformation, the replacement of back-end systems takes up time and resources. So how do you maintain speed? By using Faktor-IOS (Insurance Offer System) as a central quotation system and reacting swiftly to changing market conditions.
With Faktor-IOS the rules relating to sales logic are configured centrally and are accessible across departments and sales channels. Faktor-IOS takes the relevant product information from the existing back-end systems. On this basis, sales products and variants are created in Faktor-IOS and are then adapted to the respective channel strategy. Both back-end and front-end systems are connected via services.
Individual customer approach using existing and new digital distribution channels
Faktor-IOS enables you to implement your digital sales strategy quickly and easily. Faktor-IOS maps your offer and quotation functions across divisions and channels on different platforms. This allows you to use both existing and new distribution channels, e.g. third-party providers and social media channels, including virtual assistants. You can create channel-specific sales products based on your existing products, enabling you to offer your customers and agents tailor-made product and service modules.
Focus on your customers and join them on their customer journey
The central offer service provides an integrated quotation process across all sales channels, which is the basis for cross-channel sales controlling. Faktor-IOS also supports sales processes for upselling and cross selling.
Different application scenarios possible - suite approach or stand-alone
Faktor-IOS is an integral part of the Faktor-Zehn-Suite. As a stand-alone system, existing calculating systems and other interfacing systems can be integrated easily and seamlessly into Faktor-IOS. Faktor-IOS can also be used as a central quotation system within your system landscape, providing a bespoke solution that is very efficient and poses a low risk to the project.
Key Features
- Faktor-IOS covers all the core functions of a quotation and offer system (create offer/quotation, save, resume, search etc.)
- Offer and sales variants can be configured and adapted to the respective sales channel thanks to the integrated product system Faktor-IPS
- Upgrading and upselling support is provided, cross-selling support is also possible
- Centralized storage of quotations and offer services
- Underwriting – store master data, risk analysis, create and store quotations
- Offer validation to ensure the quality of offers and quotations for back-end processing
- Integration framework for connecting all front- and backend systems
Key Benefits
Cost control and time-to-market: Get your products to market faster and more cost-effectively
Classic and new distribution channels: Both classic and new distribution channels can be connected to Faktor-IOS, so you can reach your customers more easily
Coverage of insurance types: Faktor-IOS can be used for all types of insurance
Lean front-end and 24/7 availability: Access to the central sales logic and its separation from the back-end systems
Channel-specific customer approach: Reach your customers faster and in a more targeted manner, supporting their contract finalization process
Simple integration: Faktor-IOS is aligned to your IT landscape – seamless integration with your existing calculation engines and interfacing systems
Cross-channel sales controlling: The offer and quotation data is stored (or partially stored) for each sales channel (telephone, online, mobile, etc.) so statistics can be analyzed and customer journeys tracked
100% Java: Jave-EE-Platform or Spring Platform
