Vendors
日本語

Clive - AI Claims Agent

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)

Overview

Clive, Five Sigma's AI Claims Adjuster, represents the next evolution in claims management. Designed with the latest AI technology, Clive simplifies and enhances the claims handling process. It empowers adjusters to focus on what matters most - decision-making and customer service - by automating routine tasks and providing intelligent recommendations. Built natively with AI, Clive continuously learns and adapts, ensuring optimal performance and accuracy in every step of the claims process. This cutting-edge solution transforms the role of the adjuster, making it easier, faster, and more efficient to handle claims.

With Clive, insurers can expect a significant reduction in cycle times, improved accuracy, and enhanced customer satisfaction. Clive integrates seamlessly with existing systems, leveraging data from various sources to provide a comprehensive view of each claim. This holistic approach not only streamlines operations but also ensures compliance with industry regulations. By adopting Clive, insurers position themselves at the forefront of technological innovation in the claims management landscape.

Embrace the future of claims management with Clive. This AI-driven solution is designed to meet the challenges of today's insurance industry, offering unmatched efficiency, precision, and user experience. Let Clive handle the complexities of claims processing, so your team can focus on delivering exceptional service and achieving superior results.

Key Features

  • Universal Compatibility:Clive operates seamlessly on top of any Claims Management System (CMS), providing advanced AI capabilities and automation without requiring a complete system overhaul. This compatibility ensures that insurers can enhance their existing infrastructure with minimal disruption, maximizing both efficiency and cost-effectiveness.
  • Advanced Automation: Automates routine tasks such as data entry, documentation, and communication, freeing adjusters to focus on complex claims and customer service.
  • AI-Powered Advice: Provides intelligent recommendations based on real-time data and historical trends, enhancing decision-making and accuracy.
  • Real-Time Data Integration: Seamlessly integrates with various data sources and insurance systems to provide a comprehensive view of each claim.
  • Dynamic Claim Planning and Execution: Automatic planning of the claim handling, ensuring all necessary steps are outlined, and executing automatically according to insurer's SOP and permissions.
  • User-Friendly Interface: Designed with an intuitive and modern chat and planning interface for easy navigation and use.
  • Omnichannel Communication: Facilitates communication across all channels, including email, phone, and chat, within the platform.
  • Fast Deployment: Quick and easy deployment with minimal disruption to existing operations.
  • Continuous Learning: Continuously learns from new data to improve accuracy and efficiency over time.

Key Benefits

Adopting Clive brings numerous benefits to your claims management operations. Firstly, it significantly enhances efficiency by automating repetitive tasks, allowing adjusters to focus on complex and high-value activities. This shift not only speeds up the claims process but also reduces operational costs, providing a substantial return on investment.

Secondly, Clive improves the accuracy of claims handling. By leveraging AI to analyze data and provide insights, it minimizes human error and ensures more consistent and fair claim assessments. This accuracy boosts customer trust and satisfaction, as policyholders receive timely and precise settlements.

Lastly, Clive offers unparalleled scalability and adaptability. As a cloud-based solution, it easily scales with your business and integrates with other systems. Its continuous learning capabilities mean that Clive evolves with your organization, adapting to new types of claims and regulatory changes seamlessly. This future-proof approach ensures that your claims management remains cutting-edge and efficient, regardless of industry shifts.

With Clive, experience a transformative boost in your claims operations, leading to happier customers, more efficient adjusters, and a stronger bottom line.

Media

Brochures
Videos