Overview
EXLService Holdings, Inc. (EXL), established in April 1999, is a leading data analytics and digital operations and solutions company listed on the NASDAQ as EXLS with a market cap of over USD $5.31bn. We partner with clients to improve business outcomes and unlock growth. By bringing together deep domain expertise with robust data, powerful analytics, cloud, artificial intelligence (“AI”) and machine learning (“ML”), we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity, and respect.
For more information, visit www.exlservice.com. EXL (NASDAQ: EXLS) is a $1.63B (2023 Revenue) with over 55,000 employees in 50+ global delivery centers across 27 locations supporting 25+ languages. Headquartered in New York City, EXL has professionals in locations throughout the United States, the UK, Europe, India, the Philippines, Colombia, Australia, South Africa, Mexico and Ireland. EXL offers On-Premise, BPO, TPA, Hosted, and Cloud solutions and serves multiple industries including insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics, media and retail, among others. EXL is structured as four (4) Strategic Business Units (SBU): Insurance, Healthcare, Analytics and Emerging Business. Insurance is our largest SBU and contributes more than 64% to our revenues. Core solutions include Agency, New Business, Underwriting, Claims, Accounting/Billing including Technical Accounting and Reinsurance and In Force Administration, among others.
Specific details on our Service Catalog:
Operations Management: EXL has long been a leader with our industry-centric approach. With industry hires, award-winning training academies and university partnerships, we address our clients' global talent needs for business process and analytics expertise across Insurance, Banking & Finance, Transportation & Logistics, Travel & Leisure and Utilities verticals.
Finance & Accounting: EXL offers a full suite of services for the finance and accounting functions (technical accounting, corporate accounting, finance transformation), with a strong focus on higher-end offerings that drive maximum value across the enterprise.
Digital Services: EXL's approach to digital connects our domain and data experience with innovative technology to create powerful outcomes for our clients. Our digital solutions position our clients to improve customer experience, business outcomes and intelligent execution. This includes our proprietary Digital EXLerator Framework, leading industry solutions, and platforms for L&A and P&C including LifePRO™, Liss™, MedConnection™, Subrosource™, auditstream™, and others.
Analytics: EXL looks deeper into the front, middle, and back offices by merging statistical data mining with a consultative approach, artificial intelligence, machine learning and modeling tools. We help our clients minimize risk, boost operational efficiency, create regulatory compliance frameworks, simplify supply chains, and identify new channels for growth and profitability. Services include marketing, customer acquisition, risk and compliance, optimizing business operations, NextGen capabilities with Big Data, and others.
Data Services: EXL is passionate about data. We focus on business intelligence (BI) and enterprise data management (EDM), including both strategic and implementation services. We are experts in cloud, data architecture, data integration, data governance, data quality, and master data management. Empowered with a proven methodology that embraces Agile and Lean principles, we help clients increase operational effectiveness, exceed customer expectations, and reduce risk. Data services include data insights and strategy, designing data frameworks, data governance, cloud BI solutions, data enrichment, and others.
Consulting: EXL's consulting practice works with clients across industries to increase profitability, accelerate revenue growth, and future-proof business models. Services include finance transformation, risk transformation, compliance transformation, digital transformation, and next-gen operations.