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Munich Re Automation Solutions

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Overview

Munich Re Automation Solutions is the world's leading provider of digital new business, underwriting, and analytics solutions to the insurance industry. Our mission is to enhance lives by reinventing insurance through digital solutions, using next-generation technology to give insurers the power to differentiate, increase profitability, and enhance the customer experience of insurance.

With over 140 global clients – we have successfully delivered underwriting solutions in eight languages across more than 40 countries. We understand our clients’ pain points and adapt to and learn from the changing risk industry landscape to deliver insights and solutions that equip forward-thinking insurers with the tools to transform and grow their business.

We appreciate our clients' journeys: automating and modernizing systems and processes to increase profitability, to deliver a better customer experience, and to provide the best platform for their product portfolio and distribution channels. We are at the forefront of digital innovation in insurance, developing industry-leading solutions to help transform our clients' accelerated underwriting programs. From analytics and responsible AI (Artificial Intelligence) to data partnerships and automation, we continually invest in our market-leading digital underwriting solutions to enable faster, smarter, and more accurate risk decisioning.

With a team of knowledgeable professionals from diverse backgrounds who are committed to delivering outstanding client experiences and results, we aim to be our clients’ most trusted partner, providing standard-setting risk expertise and financial strength that supports their growth. Our approach is simple yet difficult to duplicate, enabling our clients to make confident decisions at speed and scale.

Our global leadership position, established over two decades, has been built on strong long-term and growing partnerships with, and learnings from, insurers globally, and our ability to continually innovate and clearly differentiate our offerings in the market. How we measure up to competitors we gauge both through our success in the market, and from qualitative and quantitative research we undertake with clients and via independently commissioned research.

The consistent feedback on where we differentiate includes:

  • Flexibility - software and reinsurance are offered jointly or separately.
  • Autonomy - our tools offering underwriters complete self-sufficiency in control of rules evolution.
  • Analytics - advanced capabilities covering descriptive, prescriptive, and predictive insights.
  • Ease-of-use - of our tools in the hands of underwriters to enhance the consumer experience.
  • Innovative - leading in bringing new capabilities to market, such as recent AI and predictive analytics solutions.
  • Proven - successful track-record on a global scale, including with over a dozen multinational insurers (MNCs).
  • Partnership – post-implementation we engage quarterly to help optimise rules and process performance.