DXC Assure Commercial and Specialty

Commercial and specialty insurers and managing general agents (MGAs) of all sizes and in all regions require solutions that make them nimble, adaptable, customer-focused, and able to embrace and leverage an ever-changing technology landscape.

DXC Assure Commercial and Specialty meets these needs, providing an integrated, cloud-enabled, API and microservice best-of-breed ecosystem approach to delivering services across the end-to-end insurance life cycle.

Deployed on the DXC Assure Digital Platform, the solution combines customer engagement, self-service, digital business services and analytics, a high degree of no-code configurability, and embedded AI to drive automation and operational efficiencies. In addition, DXC Assure Commercial and Specialty aligns with the Blueprint Two digital transformation journey for the London Market.

DXC Assure Commercial and Specialty is a comprehensive set of digital insurance services providing an end-to-end insurance capability across Policy, Claims, CRM and Finance. Lloyd's syndicates, London Market companies, global carriers and MGAs can all co-exist on a single instance of the platform with full multi-market, multi-currency and multi-language support.

DXC Assure Commerical and Specialty provides strong, customizable workflow and task management and product configuration. Lloyd’s and Company ACORD messaging as well as ECF Write Back is included and the ability to process EBOT/ECOT offers a high degree of digital readiness as Lloyd's Blueprint 2 gathers momentum.

Customers can select from core modules -- Policy, Claim and Finance -- and utilize dependent components including CRM and Workflow. Optional components include Ceded Reinsurance and exposure management, as well as document composition and document management options.

These business services are deployed on the cloud-based DXC Assure Digital Platform into regional hubs, providing follow-the-sum, 24/7 availability. These hubs provide managed operational and service management capabilities. They include cloud services, security and cyber protection, issue and service management, hardware and network provisioning and support. Hubs provide high availability, disaster recovery and business continuity capabilities. AWS is the DXC Assure public cloud provider.

REST APIs provide a foundation to the platform. The platform APIs expose Insurance and digital ecosystem functionality that can be consumed in a secure and managed fashion. Platform REST APIs enable a conversational Digital Personae Experience across the Insurance value chain. Platform APIs implement the DXC REST Resource model for Insurance.

Single-platform capabilities. With DXC Assure Commercial and Specialty, customers can run a single-instance solution across multiple markets and locations with full multinational support. This benefits the Lloyd’s syndicates, global carriers and MGAs writing hundreds of products in all specialty markets.

Speed to market. The built-in product configurator enables coverages, limits, rules, documents and commissions to be defined once to drive highly-automated policy and claims administration. As circumstances change, updates can be made quickly and effectively so opportunities can be seized and maximized.

Configurability at your fingertips. Customizable through configuration to meet your specific needs, the core solution is supported by a roadmap with quarterly enhancement releases, separate from your own tailoring.

World-class connectivity. The solution is API-enabled across all business functions, delivering the business and technical agility demanded in today’s digital era. The solution leverages global messaging capability provided by ACORD, which underpins electronic communication between carriers and brokers, improving communications efficiency.

Features inherent to DXC Assure Commercial and Specialty include:

• Supports both direct and reinsurance business.
• Multi-language, multi-currency, multi-jurisdiction with seperate underwriting entities co-existing in a single instance.
• End-to-end policy lifecycle, from underwriting and pre-bind, through endorsement, renewal and policy administration.
• Product Configuration in the hands of the customer.
• Comprehensive claims management capability from FNOL through assessment and settlement.
• Full finance capability including cash matching, credit control, electronic payments, aged debt and underwriting ledger.
• Full support for LLoyd's and London Market, including ACORD EBOT/ECOT and ECF Write Back
• Customer configurable workflow and task management, escalations, SLA tracking and auto-assignment
• Intuitive, progressive web UI.
• Integrated services for document composition, document management, sanctions checks, D&B, and many more.

• An integrated, cloud-enabled, API and microservice best-of-breed ecosystem approach.
• Runs a single-instance solution across multiple markets and locations with full multinational support.
• Deliver services across the end-to-end insurance life cycle.
• Customize the core solution to meet your needs.
• API-enabled across all business functions.
• Increased speed to market: Allow brokers, MGAs and insurers to enter new markets, open new distribution channels and create and launch new products, incorporating insurtech solutions, external pricing engines and portals through extensible configurations and integrations.
• Consolidation: Lloyd’s and Company, global carrier and MGA functionality on a single platform
• Self-service configuration capability: Greater extensibility allows customers to extend data sets, business rules, workflows, UX configurations, enquiries and reports, document templates outside of regular DXC core software release cycle
• Consistency of DB structure & APIs between Broking and C&S reduces costs of integrations, increases speed to insights, simplifies training and provides consistent real-time data feed to enterprise data-warehouse
• DXC roadmap shared across broking, MGA and carriers; backed by DXC investments offers early adoption and alignment with London Market and industry transformation initiatives as well as continuous innovations such as Blockchain and AI. Core features are delivered as part of your regular release cycle without disrupting customer configurations.
• True product approach reduces ongoing software change cost and initial implementation effort, whilst providing continuous enhancement