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LifePRO

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Overview

With 50 clients and 80 conversions, LifePRO™ is the mostly widely deployed policy administration system in North America for life, annuities, and supplemental health products.

Along with the Life Digital Suite (LDS™) for new business and automated underwriting, carriers can have a complete end to end solution

Platform + People + Process = Success for the Future

  • Lowest TCO – Complete out-of-the-box functionality results in dramatically lower TCO
  • Highest ROI – Broad LOB support means investment produces perpetual returns
  • Fastest Time to Market – Implementations possible in as little as 90 days
    • Rules Configuration is completed by Business Users in the core policy administration system, no programming or scripting languages required. Setup time is measured in hours not days or weeks. LifePRO™ offers pre-defined template capabilities and an extensive library of ready to implement product rules.
  • Key domain experience across life insurance, health insurance, and annuities
  • Market Leading Install Base – More than 47 customers using solution
  • Comprehensive Functionality – Recognized as having both broadest and deepest functionality
  • Committed Investment - for next generation of LifePRO™ simplifying integration, increasing user productivity, and expanding business insights
  • Multiple Delivery Models to Support Clients – On premise, Hosted, BPO, TPA, Cloud
    • TPA Models utilizes LifePRO™ for Policy Administration servicing
  • Low Risk – Only solution in the market with 100% implementation success, never a failed implantation

The LifePRO™ solution is ideal for carriers seeking solutions to the following business challenges:

  • Need the ability to launch products quickly
  • Want to expand their portfolio into new products (LifePRO™ supports a broad range of life insurance, annuity, and supplemental health products)
  • Need to simplify their policy administration footprint
  • Want to reduce administration costs for an existing block of business

Key Features

Digital First Solution

Product Flexibility on a Single Platform

  • Extremely broad range of Life, Health and Annuity products
  • Individual, Group and Worksite products
  • Creative combinations such as LTC /Annuity Combinations

Industry acknowledged breadth of functionality

  • End to end journey from client acquisition through claims
  • e-App and flexible rules engine
  • Flexible agent compensation support
  • Multi-company support

Flexible Integration

  • Extensive array of 375+ services including policy Illustrations and Re-projections
  • DataMart strategic integration platform enables ease of integration and analytics support.
  • Agent & Customer Portals

Vibrant & Engaged Customer Community

  • Active customer base contributes to overall product evolution
  • Industry recognized leading customer base

Upgrade Path for Long Term Success

  • Base system strategy allows customers to stay current and take advantage of continued product evolution

A Proven Partner

  • 80+ successful conversions
  • EXL brings the ability to leverage capacity and experience in analytics, robotics, consulting to guide clients on their digital journey

Highlights of the many new features in LifePRO™ latest release include:

  • Digital Claim Capabilities - New web services to enable end-to-end integration for the administration of life claims.
  • User Experience Customization - Additional features to support user experience customization.
  • Group Onboarding & Servicing – New methods to track group data and new integration web services.
  • Expanded Quoting Options - New user experience and integration services for a variety of quoting options.
  • Enhanced Digital Servicing - Enhanced UI and integration services for many additional transactions.
  • Product Configuration Flexibility - New tools to streamline product introduction and enable rapid deployment.

Key Benefits

Out of the box support for a broad set of life, annuity, and health insurance products, end-to-end for customer acquisition, servicing, claims and analytics

  • Digitally enabled to support STP and self service
  • Committed Investment for Next Gen LifePRO™ simplifying integration, increasing user productivity, and expanding business insights
  • A market leading customer base fully engaged in platform strategy and direction
  • Deep and broad functional capabilities in a flexible deployment module; On Premise, Hosted, Cloud, TPA