![Appian Connected Underwriting for P&C](/system/companies/logos/953/638/411/default/403580452.png?1620664209)
Appian Connected Underwriting for P&C
Key Features
Choose one or all modules of the Connected Claims solution to address a Property and Casualty or Life insurers unique needs:
Customer Service - Gain a centralized view of claims from all CRMs and legacy systems, delivering actionable information and enabling seamless communication for a best-in-class customer experience.
Claim Operations and Settlement- Provide custom workflows for different user personas and streamline processes to speed time to close, reducing expenses and increasing satisfaction.
Fraud Case Management - Optimize fraud case management with a unified view and full control of all potential fraud alerts for SIU teams.
First Notice of Loss (FNOL)- Facilitate efficient and intelligent claims intake, improving customer experience and reducing operational costs.
Litigation and Recovery Management - Deliver visibility into potential subrogation and litigation, while enabling adjusters and external legal/recovery teams to collaborate across multiple channels.
Continuous Improvement Analysis - Understand the data behind claim performance to identify the ideal processes based on facts.
Field Inspections - Conduct comprehensive field inspections with intelligent scheduling and a dedicated mobile app.
Loss Intake - Facilitate efficient and intelligent claims intake, improving customer experience and reducing operational costs.
Key Benefits
FASTER CLAIM SETTLEMENT: A holistic view of data from all systems, plus omnichannel intake capability and pre-built claims journey.
HIGH FLEXIBILITY AND AGILITY: Add new lines of business through self-service configurations, and customize the claims journey for any LOB.
SUPERIOR CUSTOMER SERVICE: Appian Connected Claims brings a 360 degree view of the customer and their data, and pairs easily with Amazon Connect, an easy-to-use omnichannel cloud contact center for voice, chat, and task management.
PREVENT FRAUD: Optimize fraud case management with a unified view and full control of all potential fraud alerts for special investigative unit (SIU) teams.
UNIFIED DATA: Easily integrate with existing claims and policy systems to gain full visibility into the claims lifecycle in one dashboard.
STAY AGILE: Dramatically reduce time and cost to implement with the speed and power of the Appian Low-Code Platform.