Silverlake Symmetri Direct Banking
Overview
Silverlake Symmetri Direct Banking (DB) is online/internet banking solution for retail and corporate customers. It is a fully functional, scalable and secure electronic banking solution for use across multiple channels, from PC’s to tablets and smart phones, and accessible on multiple devices, and across all the major browsers. The solution consists of DB Retail Banking, which is mainly based on the banking requirements of retail customers, like fund transfers, utility payments, account portfolio, personal financial manager etc. and DB CorporateBanking, which primarily looks into the internet banking needs of corporate customers, like Trade Finance Instruments, Bulk transfers, Transaction Approvals etc.
Direct Banking is available as web banking platform and mobile banking platform (android and iOS).
Key Features
The Silverlake Symmetri Direct Banking provides the following main capabilities:
·Customer Onboarding
·Customer Profile
oabout me, contacts & preferences, user personalization
·Account Portfolio Summary
oDeposit accounts
oLoan accounts
oCards
oTrade Finance (for corporates)
oTransaction history and details
oE-statements
·Funds Transfer
oInternal, Domestic and International
oImmediate / Scheduled
oPayment template / Payment shelf
oBeneficiary template
oTransfer history
·Bulk Fund Transfer (for corporates)
oBulk file upload
oTransfer history
·Payments
oBills Payments
oLoan Payments
oBiller management
oPayment history
·Configurable Service Requests
·Security
oActivity history
oPassword recovery
oVirtual keyboard
oTwo factor authentication
oDaily limit, Transaction Limit, Approval Limit
·Personal Financial Management
oMy Cash flow
oSpending Analysis
oTransaction Categorizations
·Tools
oATM locator
oExchange Rates widget
oCampaign widget
oWorklist
·Message Center
oSecure e-mails
oAlerts and notifications
oSocial media
·Transaction approvals (for corporates)
oMaker & Checker
oApproval matrix
·Company Management (for corporates)
oCorporate Customer Registration and Maintenance
oApproval matrix maintenance
·Product applications
oTrade Finance instruments (for corporates)
oProduct Catalogue and applications
·Administrative functions (for bank admin)
oDirect Banking configuration
oCustomer onboarding
oAuthorization matrix maintenance
oUser Maintenance
oService requests approval
oAudit logs
oUser session management
oCampaign maintenance
Key Benefits
·Silverlake Symmetri Direct Banking (DB) offers customers a service that is with them ALWAYS
·DB provides traditional services as well as a complete customer experience via customer’s virtual channel of choice by embracing the social and technological change
·DB makes the electronic channel a place customers are ‘delighted’ to spend more time
·Embedded Business Process Management standardizes and automates processes and tasks to reduce staff training and attrition
·Silverlake Symmetri Direct Banking is built on Neutrinos Low Code Platform which is a Single Integrated Development Environment for prototyping, building, discovering, and running any kind of Apps that can be developed rapidly by anyone - developers, business users and citizens. It is a transformation Platform for Web, Mobile, Social, BPM, Cognitive, RPA and IoT Applications to build innovative, unified, omni-channel solutions rapidly across the value chain for the Digital Enterprise. It encompasses integration, security, protocols for data collection, types of analytics, and support for visualizations.
·Direct Banking with both Retail and Coporate components offers a full-blown banking experience where the bank can provide highly personalized services and an enhanced customer experience for retail as well as corporate segment in one single platform and on the other hand it allows the bank to achieve savings in platform maintenance and future enhancements.