Overview
Our claim management software solution is state-of-the-art, and designed to process both group and individual life and health claims on one digital platform. Supporting a broad range of policy benefits, the software leverages a claimant-centric approach to help you deliver a superior customer experience with efficiency and accuracy.
The Claims solution is hosted on the secure Salesforce Lightning Platform, and has a modern, user-friendly interface, with deep functionality built by industry experts that will change the way you process claims forever.
Key Features
- One solution for multiple lines of business.
- Configurable automates tasks, letters, emails, SMS, and work processes such as auto-adjudication.
- Full lifecycle processing - intake, adjudication, and payments.
- Built-in fraud analytics.
- Customer Portal - inquiry and claim initiation.
Key Benefits
- Configurable throughout the life cycle of a claim, ensuring a match with your business processes end-to-end.
- Easy-to-Use, intuitive interface provides a consistent look and feel across all platforms, for seamless user experience.
- Efficient - Reduce operational effort and increase efficiency by an average of 30% using our range of software solutions.
- Integration Capability allows a seamless flow of information between multiple external systems ensuring up-to-date information.
- Empowering Decision Making - Our Claimant-centric process provides access to all claimant information, improving the customer experience.
- Reporting and Dashboards - Reports can be created to filter and summarize data in real-time.
- Reduced Cost of Ownership - Moving to a cloud-based software solution reduces both short-term and long-term costs. Implementation costs can work out as much as 60% less than a traditional installation, configuration, upgrades, system requirements, and internal IT support.
- Cloud-Based - instant access any time from any place.