The volume of customer interactions has long been the justification as to why a life insurance website does not compare with online retail websi…
David Himmel
ライブラリー
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2019/08/30
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2019/04/11
Celent recognizes Deutsche Bank Spain as the winner of the Model Wealth Manager 2019 Client Experience Award for its initiative New Investment R…
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2019/04/11
Celent recognizes BNY Mellon’s Pershing as the winner of the Model Wealth Manager 2019 Innovation Award for their initiative Investor Biometric…
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2018/09/10
Mobile is much more than just a self-service channel; it’s a critical point of interaction between the bank and its customers. Banks are looking…
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2018/06/14
Life insurers are being told their new system will solve their legacy problem, move them toward digital, and allow for insurer self-sufficiency,…
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2018/05/21
Banks are saying the right things on digital, but aren't yet executing it really well. Our eighth digital panel revisits our inaugural effort, e…