2019/04/29
Digital Start-Up’s Branch Sends CX Message to Retail Bankers The Financial Brand, Monday, 29 April 2019, A straight smile without ever visiting…
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2019/03/19This article mentions the March 2019 Celent report, only 7% of community banks and credit unions are live with a chatbot solution, while 15% hav…
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2018/08/29Many bankers think they can read their customers like an open book, but in fact they may need to put in some extra research time. According to a…