P/C Use Cases for ChatGPT and Other LLMs

By Andrew Schwartz, Analyst - Insurance

ChatGPT and other large language models (LLMs) represent augmented intelligence tools through which users can combine artificial intelligence (AI) with human intelligence to enhance and amplify human abilities, Celent explained in a recent report, “ChatGPT and Other Large Language Models: P/C Insurance Edition.” At a base level, they generate content and get answers quickly. At a higher level, they improve human decision-making, problem-solving and overall cognitive abilities.

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