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Ranking the Vendors of Small Business Banking Solutions: An Update

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2001/12/14

Abstract

New York, NY, USA December 14, 2001

Ranking the Vendors of Small Business Banking Solutions: An Update

In a new report titled, , Celent Communications evaluates browser-based vendor solutions that target different segments of the small business market, from SOHOs up to lower middle market companies. Twelve vendors are profiled: Banklink, Corillian, Digital Insight, Financial Fusion, FundsXpress, Fundtech, Magnet Communications, Mellon Enterprise Cash Management, Metavante, Online Resources (ORCC), Politzer & HANEY, and S1 Corporation.

Awards were given out for a variety of topics:

Most innovative

Magnet Communications

Most ambitious

S1

Most potential

Metavante

Most progress (in terms of functionality)

S1

Most growth (in customer base)

Digital Insight

Technology providers are approaching the small business market from all directions from customized retail solutions and simplified cash management solutions to standalone small business platforms.

Since the vast majority of small businesses are either self-employed individuals or companies with annual revenues of less than US$100,000, it makes sense for financial institutions to offer this sub-segment an enhanced retail solution, comments Meredith Outwater, author of the report. However, small businesses with significant revenues and more employees require a more advanced and targeted solution that treats them more like a small corporation. Banks would be wise to deploy a solution that can grow with these clients.

In addition to profiles and comparisons of each of the twelve technology providers, this 43-page report also examines the dilemma of defining the small business space, internal bank hurdles to deploying small business solutions, and the current vendor marketplace.

A Table of Contents is available online.

of Celent Communication's Wholesale Banking research service can download the report electronically by clicking on the icon to the left.

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