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  5. Snap Poll of PC Insurers on Business Changes due to COVID-19 - March 2020

Snap Poll of PC Insurers on Business Changes due to COVID-19 - March 2020

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2020/06/02
Karlyn Carnahan

Available Only for Members of the NA Property Casualty Celent Research Panel

Abstract

Snap poll reflect questions posed by members of the research panel. This question came about as a member was trying to get a sense of how other insurers were handling Business Interruption, billing practices and the status of IT projects. This snap poll was conducted on March 26, 2020. The questions asked were:

  • Have you made changes in your billing practices due to COVID-19? (e.g. extending grace periods, postponing non-pay cancellations, etc.) Yes /No
  • For those of you that sell commercial insurance, are you still selling Business Interruption Insurance? Yes/No
    • If yes, Have you changed your underwriting guidelines?
  • Are you continuing business as usual on IT projects - or are you looking at postponing or putting a hold on projects?
    • Business as usual
    • Putting a hold on nonessential projects
    • Postponing new projects
    • Considering changes but haven’t taken any yet.
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