ベンダー
English

Bemoaning the Decline in Branch Foot Traffic: It Could be Worse!

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
2014/02/05

コメント

  • Bob - Good info, as always. Do you anticipate a sea-change in the next five years? Or, will the +60 population bend the curve to a more gradual slope?

  • […] on Branch Traffic:  Celent analyst Bob Meara posted an article noting that 90% of US bankers surveyed expected at least a 10% decline in branch […]

  • […] on Branch Traffic:  Celent analyst Bob Meara posted an article noting that 90% of US bankers surveyed expected at least a 10% decline in branch […]

  • Of course, it's always hard to predict the future with certainty. What we think we learned from a consumer survey in mid-2013 was that the demographic skew favoring branch banking rather than digital channels is part myth and part truth. For example, device ownership and usage show significant skews, but banking channel usage (except for the mobile channel) not so much. If activities such as online chat and FaceTime are a harbinger of things to come, older demographics will catch up with Gen Y pretty quickly. Usage of these technologies would have been a rounding error just two years ago, but now are used by a third of the survey sample of adults over 60.