2016/12/08
Customer acquisition matters more than ever because multiple channels — digital channels in particular — are influencing the consumer’s choice of banking relationship. Today’s financial institutions have to be able to offer their services whenever and wherever the customer chooses to simply stay competitive in a digital first environment.
This webinar, featuring Bob Meara, Senior Analyst at Celent, will explore what the next generation of digital account opening looks like across channels, devices and throughout the customer journey, as well as how mobile ID capture and verification play key roles in driving new customer acquisition and cutting operational costs.