Celent Webinar | Progress Towards a Digital Future in Asia: Results from the Asia Insurance Research Panel
Digital insurance is a red-hot topic in the industry. Insurers in Asia are talking digital, but to what extent has this translated into action?
Insurers in the region are aware of the potential of digital engagement to strengthen the customer proposition. Most insurers, though, are still at the stage of digital enablement, with a focus on automating back office processes and reducing paper. Areas of innovation such as cognitive computing, the Internet of Things, and social data are prioritized by only a minority of insurers.
Join Neil Katkov, Celent’s Senior Vice President for Asia as he presents the results of the Celent Asia Insurance Research Panel survey on digital initiatives at insurers in Asia.
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