Banking has been undergoing both disruption and transformation. Digital giants and fintechs have been attracted to the business due its significant revenue pools, relatively high returns in select businesses, and the pain points that customers as well as bankers experience. To outperform in a world where digital giants and fintechs are setting customer expectations at new heights, bankers are transforming their business and operating models to become more like a “Day 1” company. Transformation is occurring in two overarching areas:
- Digitization of customer journeys: from product to workflows
- Open banking and partnerships: whole is greater than the sum of the parts
This exclusive, invitation-only event will allow senior executives from leading financial institutions to discuss how banks can be in the forefront by focusing on digitizing end-to-end processes and shifting from a product-centric view to a customer workflow view, and by embracing collaboration with third parties and harnessing the potential of open banking. How can banks make it easier and faster to do business with them (e.g., customer onboarding, self-service, digitization of manual processes)? How can they innovate and harness emerging technology more easily and more quickly (e.g., AI, robotics, blockchain)?
Limited to a select number of corporate and business bankers from the West Coast, this intimate event will provide an opportunity for bankers to network with their peers and connect with analysts from Celent, a leading technology analyst firm focused on financial services. Dan Latimore, the leader of Celent’s banking practice, and Alenka Grealish, a Senior Analyst focusing on corporate banking technology, will facilitate a morning-long program devoted to today’s most pressing strategic technology issues.
