Equisoft Life Accelerated Podcast - The Evolution of Principal Financial Group's Digital Transformation Strategy with Ryan Downing, VP and CIO of Enterprise Business Solutions
13 September 2023
United States
Principal Financial Group is changing the life insurance landscape through evolving digital transformation from a contract-focused process to a customer-centered approach.
Ryan Downing, Vice President and Chief Information Officer of Enterprise Business Solutions at Principal Financial Group, explores the impact of automation, AI, technology on enhancing the customer experience along with the crucial role of the human element in a high-functioning IT organization.
Event details
Industry
Life Insurance
Geographic Focus
North America
Format
Webinar