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Banking Omnichannel Customer Experience Platforms

VendorMatch Directory

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Use our directory to find omnichannel customer experience platform (CXP) solutions available to financial institutions. Digital customer engagement platforms capable of implementing bespoke customer journeys across all points of customer interaction (or developing towards that capability). This includes: digital self-service (online + mobile), branch teller, branch platform sales, contact center and ATM channels. Omnichannel CXPs can be deployed for selected (e.g., digital) channels or, over time, used as a single, enterprisewide system of interaction, keeping systems of record intact. In contrast to legacy, siloed channel systems, omnichannel CXPs represent a specific architecture approach to accomplish management of the front end to back end to external system integration by acting as a system of enablement. These platforms combine easily managed business rules, essential data, common capabilities, and an API-driven integration layer that coexists persistently alongside systems of interaction (branch, digital, contact center, ATM platforms, etc.) and systems of record (DDA, LMS, CRM, etc.) and can, selectively or comprehensively, serve as systems of interaction as well, replacing legacy channel technology stacks. Buyers can use the research platform to evaluate internet , tablet, and mobile application software with analysis and comparison of specific financial service application functionality.
  • Composer GBST
    Administration technology helping superannuation funds, pensions, investment platforms and managed funds improve efficiency and ensure regulator…
  • VPA - Virtual Personal Assistant ENACOMM
    VPA is ENACOMM's Virtual Personal Assistant for financial institutions' self-service users. Conversational Banking using ENACOMM's VPA is an ext…
  • mobiquity® Banking Suite Comviva
    Comviva’s mobiquity® Banking Suite helps banks and financial institutions to successfully embrace digital banking and payments by enabling them…
  • Retail account opening (online and in-branch modules) Thirdstream
    thirdstream presents discrete modules for online and in-branch retail account opening. The features reported apply to both online and in-branch…
  • fidorOS open digital banking platform Fidor Solutions
    fOS is a logic-embedded middleware engine powering a diversified financial ecosystem. It provides a faster, lower cost and lower risk alternati…
  • Numerated Numerated
    Numerated is the only real-time lending and growth automation platform for banks. Numerated offers banks powerful capabilities for: Credit po…
  • TCS BaNCS Global Banking Platform TCS
    The TCS BaNCS Global Banking Platform embodies the Digital First, Cloud First philosophy on which all our solutions are designed, enabling your…
  • Meridian Computer Services Inc.
    CSI Meridian.Net Core processing platform To remain compliant and profitable as a growing bank, you need a flexible core banking system that emp…
  • Open banking platform Tietoevry
    Customer expectations for more convenient, faster and cheaper financial services fuel the rise of tens and hundreds of new market players. Digi…
  • Majesco Digital1st® Insurance Majesco
    Majesco Digital1st®Insurance is our ground-breaking microservices-based digital insurance platform which was purpose-built by insurance experts…
  • eBSEG Digital Banking Solution eBSEG
    eBSEG Digital banking solution offers a secure and rich UX application providing a world class banking and payment experience to your customer…
  • Elevate™ Unisys
    Elevate™ enables financial institutions to reinvent themselves to become a thriving digital ecosystem. It is a completely integrated omnichannel…
  • CreditBrowser® Digital Matrix Systems
    CreditBrowser® is a flexible and customizable interface that provides clients with easy access to multiple data sources and reports, empowering…
  • axe Collection & Provisioning axefinance
    axe Collection & Provisioning Solution improve remedial strategies by providing additional efficiencies through streamlined processes and consis…
  • AdvisorStream AdvisorStream
    AdvisorStream is an industry-leading automated marketing platform that drives engagement and builds business. We empower Advisors to deliver the…
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