Overview
Patra Direct provides a flexible, end-to-end solution that deploys omni-channel communication tools to your existing management systems, supporting every part of the customer experience. Inbound or outbound, Patra Direct supports your customer contact centers with voice, email, text, and chat to deliver your brand experience.
Key Features
Omni-channel communication technology
☑ Flexible and scalable model to manage your contact center
☑ More than 200 licensed agents to represent your brand
☑ Improve process efficiency and consistency
☑ Improve customer service
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SOLUTION OR SERVICE TYPE