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The Policy Processor (TPP)

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Overview

Zinnia, an Eldridge business, combines a rich history of insurance expertise and product capabilities to create simplified and digitized outcomes that deliver better value and foster more seamless, secure, and efficient experiences for carriers, advisors, consumers, and reinsurers. The Company’s vision is to be the modern rails of the insurance industry, empowering clients through intuitive technology solutions that decrease processing time, drive product innovation, and bring new products to market faster, enabling more people to protect and enrich their financial futures. With over $100 billion in assets under administration, Zinnia companies administer 2 million active policies on behalf of its 40+ clients. To learn more about Zinnia, please visit zinnia.com.

Zinnia solution has proven to dramatically reduce our client’s cycle times, including; reduction of new business and underwriting FTEs (full time employees) due to auto underwriting, simple data entry and data feeds replacing manual entry, user training is reduced due to ease of use and support of remote users, retired client legacy systems and move customers to modern user experience with greater scalability and performance, and deliver enhanced service to customers via more effective processes delivered through optimal workflow management that improves agent/producer/client experience.

In addition, Zinnia continues to invest in its products and has established itself as a global leading platform with a strong staff (500 FTEs) with years of new business and underwriting specific domain expertise. Also, our footprint extends throughout the life cycle that includes CRM (Agent Desktop/Practice Management), Quoting, Sales Illustration, E-Application, UW-work bench and Policy Delivery.

Our platform also is extensible to support the capture of electronic Applications for companies like CUNA Mutual Trustage (D2C) brand, The Co-Operators captive distribution and MGA channel where we support over 50+ products and BMO for individual life and others.

Key Features

The Policy Processor™ is the industry's most advanced and comprehensive new business UW workbench system for life insurance. TPP accommodates all life insurance products, across different lines of business and across all distribution channels.

The application is integrated with a heterogeneous mix of on-house and third-party systems. The information is collected from both the end-customer and agent through web-based e-forms, as well as from external data sources for background checks, vendor results that includes labs, MIBs, financial data and

TPP provides a means of straight through processing of underwriting information for medically underwritten as well as jet underwritten cases. TPP is API enabled and is a low code configuration-based platform.

Key Benefits

The Policy Processor™ forms a collaborative network hub, connecting organizations, systems, and people in the new business processing service chain. The underwriting and new business processing departments work collaboratively with several departments within the company, as well as with outside vendors and agents in the field.

With TPP, the ecosystem is connected, making it possible for seamless, accurate, and expeditious processing of new business cases that results in a system recommended UW decision.

Media

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