Anoud+ Personal Insurance

Anoud⁺ is a best-in-class insurance IT suite, with a full range of policy administration capabilities and sophisticated tools to help insurers manage underwriting strategies and monitor exposures to natural catastrophes.

By deploying Anoud+, insurers can effectively and comprehensively manage everyaspect of their personal lines, property and casualty, medical and life insurance operations. Anoud+ was endorsed by Swiss Re as the industry leading insurance administration system based on its Client Review Team’s reviews of 300+ IT / underwriting systems across the world.

While Anoud+ is a last-mile product, based on carriers’ requirements, it can be integrated with third party IT solutions and portals to provide customers an omni channel experience. Third-party integrations with Anoud+ are made possible by its open architecture and leading technologies that were used in its design and development.

Anoud⁺ comprises the following integrated solutions catering to all lines of Insurance business.

Core Insurance Modules

1) Anoud⁺Personal Insurance: Anoud+ Personal Insurance is an intelligent web-based solution with cutting-edge tools and best practice workflows to digitally transform personal lines insurance operations.
2) Anoud⁺Corporate Insurance: A user-friendly solution covering a broad range of commercial lines of business, including, property & casualty, marine, aviation, energy, engineering, liability and other miscellaneous classes.
3) Anoud⁺Medical Insurance: Anoud+ Medical Insurance is a comprehensive policy administration solution with all the features to run a modern and highly efficient health
insurance operation, and which covers both Group Medical and Individual / Family Medical Insurance.
4) Anoud⁺Life Insurance: Anoud+ Life Insurance is a web-based solution which comprehensively manages the following classes of life insurance – group life, credit life, and individual life insurance.

Other Integrated Modules

1) Anoud⁺Finance & Controls: Anoud+ Finance & Controls is tailored for insurance companies and covers a broad range of accounting use cases.
2) Anoud⁺CRM: Anoud+ CRM gives a comprehensive perspective of the history of customer transactions and their journeys.
3) Anoud⁺Analytics: Insightful analysis and management reporting to drive a data-based strategy.
4) Anoud⁺HRMS: Anoud+ HRMS offers a broad range of use cases for human resources and administrative operations and is tailored for the insurance industry.

A) Facilitates Omni-channel engagement with Customers, Brokers and other Partners
i) Web Portals: Anoud+ has customer, broker/agent, provider, garage and other partner portals. These B2C and B2B portals enhance engagement with both customers and partners alike.
ii) Smartphone Apps: The Anoud+ Personal, Medical and Life Insurance solutions have full functionality smartphone apps for customers and medical insurance members.
iii) Tailored CRM solution: Anoud+ CRM helps insurers be super responsive to individual customers. It helps improve customer retention and facilitates cross selling.
iv) Virtual survey: Motor insurance clients with carry out surveys of their damaged vehicles virtually instead of visiting insurance company locations.

B) Maximizes Operational Efficiency
i) Best-in-class ceded reinsurance: All the Anoud+ Core Insurance solutions have advanced reinsurance functionalities such as treaty allocations, treaty limitations and validations, controls by risk class levels, and facultative placements. Anoud+ is the only platform with an excess-ofloss
reinsurance solution.
ii) Medical claims adjudication: Anoud+ Medical Insurance solution has the industry leading claims adjudication engine that can automate 80-90% of medical claims adjudications.
iii) Automated workflows: Anoud+ Core Insurance solutions have been automated with workflows which can streamline and optimize various insurance processes namely underwriting, claims processing, and policy management.
iv) Document management (DMS): Anoud+ DMS helps insurers transition to a paperless office across the lines of business, whereby all the documents are stored and exchanged
electronically.

C) Seamless exposure and risk management
i) Catastrophe Risk Management – Anoud+ Corporate Insurance has a catastrophe exposure management solution, Swiss Re CatNet®
ii) Aggregations and accumulations: Anoud+ helps insurers understand location-specific risk exposures to prevent accumulations during the underwriting process.
iii) Monitoring risks - Anoud+ Analytics helps insurers carry out review of claims data, analyze medical trends, and independently assess transactions from healthcare providers.
iv) Fraud Detection – The Anoud+ Personal and Medical Insurance solutions have AI and ML-based algorithms, which identify anomalistic transactions including frauds.
v) Digitized AML / KYC: Anoud+ has a market leading eKYC solution called CRAM. CRAM assigns risk scores for customers during the onboarding option. CRAM is also integrated with international sanctions screening tools.