hokan CRM", this product streamlines office work and customer data management for insurance agencies.
  • Each of the other products also has functionality to support management control, such as the ability to manage projects and the progress of business negotiations.

  • In particular, the function, "Ascertainment of Customer's Intention", is one that was mandated by the revised Insurance Business Act of Japan. By providing the “Ascertainment of Customer’s Intention” function as a CRM, we are able to operate in compliance with the Business Law.

  • Our new product name is “hokan People”, which is about human resources management system.This system enables comprehensive agent management, covering everything from employee information to background checks and compensation calculation.

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    hokan

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    Overview

    We have developed four products, including optional features, and have released a new product in October 2024. Our business has grown with a focus on hokan CRM, but we're also expanding by launching new ventures in other areas.

      • "hokan CRM", this product streamlines office work and customer data management for insurance agencies.
      • Each of the other products also has functionality to support management control, such as the ability to manage projects and the progress of business negotiations.

      • In particular, the function, "Ascertainment of Customer's Intention", is one that was mandated by the revised Insurance Business Act of Japan. By providing the “Ascertainment of Customer’s Intention” function as a CRM, we are able to operate in compliance with the Business Law.

      • Our new product name is “hokan People”, which is about human resources management system.This system enables comprehensive agent management, covering everything from employee information to background checks and compensation calculation.

    Key Features

    1. Intuitive operability.
      "hokan®︎" system was designed with user-friendliness in mind. As a result, the barriers to information input are minimal, allowing for smooth system operation and increased efficiency.
    2. Flexibility to change settings.
      The system offers flexible and straightforward customization features to align with the unique workflows of each agency. The development concept focuses on tailoring the system to fit the business needs.

    3. Development system with regular system updates
      Agencies must continually adapt and improve in response to legal and regulatory changes. To help them keep pace, our system is built with a development framework that evolves at an exceptional speed.

    Key Benefits

    In many Japanese insurance agencies, inefficient work environments are common, with many tasks still relying on paper documents and a patchwork use of Excel alongside manual processes.

    • Our product is making these things easier through centralized management by the system.
    • We are uniquely positioned by our DX promotion and Industry-specialization characteristics.

    We believe that "people" are at the heart of insurance sales because insurance products are inherently personal and relatable. With this in mind, we aim to offer a completely new experience for insurance sales professionals through technology—not merely by embracing digital transformation (DX).