Sentro (Group PAS and Employee Benefits)

Sentro is a cloud-native group policy administration platform. Ideal for mid-market group insurers and employee benefit providers, Sentro lets insurers offer fully digital services to their customers and distribution partners.

Group insurers can onboard and renew group customers faster, offer tailored products and services easily, and deliver a customer-centric service experience.

Platformed on Microsoft Azure for global scalability and security, Sentro offers the most modern technical architecture on the market. Sentro supports SSO, and has API endpoints around all functionality. Sentro also offers rich, configurable functionality right out of the box. This lets customers get operational quickly, and enjoy low cost of change.

Here are the key features:

For the Insurer

Product

Product creation (group life, health, cyber, non-insurance, others)

Group Plan creation

Rating – group-level rate cards

Flexible benefit capability

Administration of non-insurance employee benefits

Automated Product assignment with Product Rules

Plan Admin

Plans can be tailored for each customer

One-click plan renewals

Loadings and discounts supported

Automatic Acceptance Limits can flag underwriting requirements

Variety of plan period and billing frequencies supported

Bulk member uploading, updating and exiting

Policy Admin

Policy and member documentation - can be tailored to specific customers

Upload static documents like brochures and policy booklets

Claim lodgement

Billing

Bill complex group products

Support different billing cycles

Pro-rates based on adds and changes

Support voluntary products

Integration

Full API set
Modular deployment
Integrate with third-party products
SSO

For DISTRIBUTION and service PARTNERS

Broker

Group Quotation
Customer Maintenance
Product Information
Document Management

Service Provider

Offer Publishing
Offer Targeting

For EMPLOYERS AND EMPLOYEES

Employer Portal

Manage staff changes
Group policy documentation
Benefit configuration
Single sign-on support

Employee Portal

Secure access
Brandable UX
Integrate non-insurance services
Self-Service
Responsive web design
Single Signon support

Some key benefits our customers enjoy:

Higher Productivity - Faster plan setup and renewal, simpler administration, sophisticated billing, template-based document customizations for different customer groups

Operational Control - Operations teams can set up products, plans and customer documentation without IT or consulting assistance. This increases sales as more types of business can be economically served.

Global Scale, Security and Reach - we are platformed on Microsoft Azure and are Microsoft Partners

Modular Deployment - we can deploy as much or as little functionality as you need

Co-Exist with other systems - our rich API layer and consultative delivery approach lets you integrate with your other key systems

Manage complex, tailored Group Schemes - Our engine lets you create and run complex group schemes with minimal administrative overhead.

Pro-rated Billing - say goodbye to year end washups and reconciliations - our billing engine pro-rates adds and deletes through the year.

Support your branding and UX - Use our templates and customize with your brand, or use our APIs and create your entire customer experience

Shared success model - Our shared success business model keeps your up-front costs manageable, and as your business grows, we both benefit.