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Claim FNOL & SIU Automation

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Overview

The Inaza platform connects to your issuance, CRM, email, phone and more so all FNOL and SIU processes can be automated to the point of straight-through processing if desired.

Key Features

Our solution can be tailored to your own core tasks in a matter of days. Below are some of the common solutions we see across our client base:

  • Prior Losses: Is there a trend associated with this claimant who has a high volume of claims?
  • FraudChecks: Is the claimant PII potentially fraudulent? Have images been photoshopped? We can scan and alert you.
  • BI Checks: We scan all reports, emails and phones to highlight probable BI claims quickly.
  • Attorney Checks: Are attorneys sending demands and falling through the cracks? We stop that.
  • Link UW Data: All data and reports collected during underwriting are instantly available to claims.
  • Image Verification: Were images taken on scene? Were they altered? We can highlight if so.
  • Damage Analysis: Our vision models can see what is new or pre-existing damage for quick assessment.
  • Missing Data: Did a claimant forget to provide required info? We see that and automatically request.
  • Claimant Updates: Don’t fall behind on mandatory claimant communications. We can take that off your hands.
  • Complex Reports: Is the claim for hail or flood damage? We can run reports, such as weather, conditionally using claim data.

Key Benefits

  • Reduce your cost of claims through faster processing and better fraud analysis
  • Save days when getting started on a claim
  • Never fall behind on your regulatory requirements with automated reporting and responses
  • Improve customer satisfaction through sentiment analysis and automated responses
  • Spot fraud faster with our proprietary AI models
  • Escalate risks, such as attorney correspondence or BI indicators, as soon as they arrive

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