Overview
Cogitate DigitalEdge Claims is designed to provide your adjusters and claims professionals with the tools and digital experience to engage and respond with speed, accuracy, and the personalized service each policyholder and claimant deserves.
Cogitate's cloud-based microservices architected platform promises scalability, flexibility, and extensibility today and into the future, eliminating concerns of obsolescence. The advanced claims functionality, powerful data analytics, and integration with leading third-party data and solution providers offer enterprise capabilities at a SaaS price. With the efficiencies you gain, you’ll reduce claims cycle time and provide the exemplary customer service that defines your commitment to your policyholders at the most critical moments.
Through seamless integration with your policy system, we’re not just automating policy and coverage verifications, we’re operationalizing your loss data with predictive analytics to enrich underwriting decisions and automate cancellations and non-renewals for flagged risk. It’s so rewarding to replace sticky notes and personal reminders with automation and insights! Save time, improve accuracy, remove administrative drag, and focus your team on the claims that need their attention most.
Key Features
FNOL IVR
Cogitate offers your policyholders multiple options for FNOL to meet their needs at the time of loss. Our AI-powered IVR intake offers an empathetic chatbot experience, perfect for after-hours or overflow intake. We’ll also customize a portal accessible through your website, complete with bespoke UI. Our APIs seamlessly integrate with mobile apps of your choosing such as ManageMy, and of course, personal in-take from your team.
Cogitate DemandAssist
New 2024 release with large language model and AI - Cogitate DemandAssist is a unique solution that enables adjusters to easily and quickly identify attorney demand letters and track progress throughout their life cycle. This solution also enables the monitoring of negotiations with attorneys to ensure that any important deadline is not missed. It helps to avoid bad faith exposures and reduces the risk of demand-related claims that might result in litigations.