Overview
VisualTIME is a highly flexible Core Suite. Its configuration capacity allows the business user to manage and administer any individual or group product / plan in Health Insurance, being able to create customized or combined plans defining their particular aspects throughout the value chain end to end. All VisualTIME™ modules are perfectly adapted to work together in a harmonic ensemble, resulting in a complete vision or “digital backbone” for your business. The suite is made up of four components which configuration tools are used to define both the Core and back-office processes, as well as digital and omnichannel interaction with all the participants to enhance the customer experience.
Front-Office => Interface with all the actors involved in the relationship, with information portals, omnichannel and self-service, mobile applications and plug-ins to improve the interaction experience.
Middle Office => Tools ready for the user in order to configure and design the products, processes and behavior of the front, Core and back-office.
Core => Integral block with all the Core operations of the insurer and its value chain.
Back-Office: It covers the administration and finance modules of the application, as well as compliance with regulators and an intelligent module to handle the import and export of group or massive transactions.
Key Features
• Manages any Health Insurance products in a single platform
• 100% Web-based
• Multi-company, Multi-language, Multi-Currency
• Highly scalable and interoperable through services and API layer
• Deployment: on-premise, Cloud, SaaS.
• Smart Import and export for massive risks and batch transactions
• Security Control and Audit & Administration.
• Accelerates Time-to-Market
• Boost effectiveness in operational areas and the customer journey
Key Benefits
Protect your investment in the long term, evolving and extending functionality according to your needs quickly and flexibly replacing the programming with user configuration providing independence to the business user.
Ensure regulatory compliance in changing times with VisualTIME's powerful coverage-oriented and granular design data model, including transactional history, auditability, and business continuity.
Accelerate digital transformation to satisfy increasing demands and technology-hungry customers, as well as to integrate with new players such as Insurtechs, and Health ecosystems through our Open API interoperability layer.
Reduce costs and improve the customer experience with self-service throughout the value chain through web-enabled portals, mobile devices, plug-ins and social tools with 360 service, both B2C and B2B2C as well of the new and disruptive business interaction models.