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CrossCore

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Overview

CrossCore was the first smart, plug-and-play platform for fraud and identity solutions. By leveraging a platform approach, as opposed to point solutions, CrossCore future-proofs our clients against evolving fraud threats. Since launching in 2016, CrossCore has empowered our clients to modify strategies quickly, detect fraud more efficiently, enhance the customer experience, and meet compliance regulations - all while using industry leading technologies.

Why CrossCore is unique

  • CrossCore uses a flexible JSON API to help clients bring together services through a common access point
  • It has an open approach, so clients aren't limited to a pre-determined set of point solutions
  • It connects any fraud or identity solution - whether it's ours, our partners' technologies, or the client's data - to create a holistic view of the consumer
  • Its decisioning capabilities empower clients to make the best fraud risk decisions

Key Features

CrossCore is an integrated digital identity and fraud risk platform that:

  • Combines our rich data assets with identity insights and capabilities from our curated partner ecosystem
  • Uses sophisticated orchestration and applies advanced analytics to give businesses confidence in every consumer interaction
  • Enables business users to efficiently catch more fraud without inconveniencing good customers

Problems we solve

  • Difficulty keeping up with new and sophisticated fraud schemes
  • Difficulty verifying identities through digital channels
  • Inability to add new strategies or tools to respond to dynamic fraud environment
  • High vendor management costs (evaluation, vetting, negotiation, implementation)
  • High manual reviews, which may lead to more operational costs and poor customer experience

Key Benefits

  • Apply advanced analytics and industry leading tools to detect more fraud and reduce losses
  • Accelerate operational processes and improve customer experience
  • Increase flexibility to adjust strategies and accommodate changing market conditions
  • Empower business users with self-service workflows and transactional volume reports

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