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Kore.ai Bank Assist

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Overview

BankAssist is an AI-native, conversational, banking aide that helps customers/members and employees understand, manage and improve the financial experience on any channel at any time. BankAssist comes with XO platform with all the enterprise grade conversationl and generative AI capabilities that allows banks and financial services companies to expand new usecases.

Key Features

The Key features of BankAssist Include 1. Intelligent Assistant with the ability to understand context, sentiment, and interruptions 2. Omnichannel Capabilities 3. Multilingual Support 4. Enterprise Class Security 5. 400+ PURPOSE-BUILT, LLM-POWERED USE CASES FOR CONVERSATIONAL BANKING 6. Over 45 Pre-Built integrations For banking software ecosystem 7. Customizable solution

Key Benefits

The Key Benefits of BankAssist are: 1. Deliver a virtual assistant experience in weeks with coverage across the most popular retail banking use cases 2. Gives the bank more flexibility by the ability to personalize VA behavior to meet the bank's needs with the switch of a button 3. Keep client financial information safe and easy to interact with with no risk of data breaches 4. Expowers non-technical resources like business teams to perform integrations using the low-code-no-code platform 5. The assistant understands 400+ banking usecases and provides an appropriate response

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