CALMS - Configured for Retail Finance
Overview
The company’s product CALMS (Customer Acquisition & Lifecycle Management System) supports the complete lifecycle of auto and asset finance, leasing, and loan origination from point-of-sale through credit approval, contract management, and customer support. It is the solution of choice for captive and independent finance companies .
CALMS scales to fit your business needs, working with your unique business processes and rules to streamline and improve services end-to-end. Suitable for large enterprise organizations as well as fast-growing businesses requiring speed to market with an out-of-box solution.
Our 100+ international clients include banks, captive and independent finance companies, spanning over 30 countries worldwide.
Key Features
Point of Sale - point of sale interface, customer portal, dealer portal, branch portal, collateral configurator, calculation tool.
Loan Origination - credit decisioning, credit configuration, channel configuration, third party integration, scorecard management, product & pricing configurator, verification services, funding and loan boarding.
Loan Servicing - customer service agent portal, contract management, loan servicing and collections management, end of contract, asset inspection and remarketing, GL integration, customer self-service portal.
Automated Strategy Engine - configurable workflow, queue management, rules engine
Shared Services - electronic document management; reporting; open APIs; administration, security and compliance