What Do You Think?
Matthew Blackley, CTO, Maple Technologies
"I’m at least hoping the industry will start to focus on the more practical side of technology and things that can deliver immediate and future results, such as the more robust utilization of external system integrations through flexible APIs."
"There are many benefits to integrating core systems with external services and data repositories, including streamlining of business processes and workflow, proactive loss control and risk mitigation, reduced dependence on the accuracy of application submissions through elevated reliance on third-party data sources, proactive marketing, and information sharing with other mutually-benefiting service providers providing better end-to-end solutions for all facets of the business."
"By spending time and energy increasing core system utilization of external data sources through flexible APIs, insurers, as well as customers, can enjoy an improved experience. And, by leveraging these data sources in clever ways, human error and operating costs can be reduced. Sometimes it just takes an open mind to find smart and new ways to leverage the wealth of information available."