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M&G Prudential partners with TCS to digitally transform its customer service

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2018/01/15
LONDON l MUMBAI, United Kingdom

M&G Prudential, the UK and European savings and investments business of Prudential plc, announces a new agreement with Tata Consultancy Services (TCS), a global leader in IT, business process and digital services, to digitally transform their business and deliver enhanced service for its UK savings and retirement customers. The value of this agreement exceeds £500million ($690 million USD) over 10 years and covers the support of over 4 million customer policies.

John Foley, Chief Executive of M&G Prudential, said: “Strategic partnerships are an important part of our five-year plan to improve customer outcomes through the £250 million capital investment our shareholders are making in the business.

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