TCS Expands Partnership with M&G Prudential – Digital Transformation of Customer Services to Cover Almost 6 Million Policies

TCS has expanded its agreement with M&G Prudential, the UK and European savings and investments business of Prudential plc.

The 10 year partnership, which was announced in January 2018, aimed to digitally transform M&G Prudential’s business and deliver an enhanced service for its UK savings and retirement customers. The agreement has now been expanded to cover an additional 1.8 million customer policies which will move from M&G Prudential to TCS, bringing the total number of policies covered by the partnership to 5.8 million, and is worth an additional £500 million ($668 million USD) over the term of the contract.