Equisoft Life Accelerated Podcast - A Practical Approach to Digital Transformation with Jennifer King, VP of Customer Experience at Boston Mutual

Boston Mutual Life Insurancehas a client-centered focus with initiatives intended to serve its customers of today while looking forward to its customers of tomorrow.Jennifer King, Vice President of Customer Experience at Boston Mutual, provides valuable insights into their decision to embark on a digital transformation and the essential considerations for new technologies that preserve a human touch. Gain valuable perspectives on aligning organizational goals, empowering employees, and preparing for sustainable growth in the evolving market.