Today we are announcing the winners of Celent Model Bank 2019 Awards. Our annual Model Bank program was launched 12 years ago and recognizes financial institutions for best practices of technology usage in different areas critical to success in banking.
The program in 2019 was again incredibly competitive. Nearly 80 institutions of all sizes from 30 countries submitted over 140 nominations. Such a high number of submissions of extraordinary quality across the board is a testament to the hard work going on in the industry, as financial institutions continue to transform and innovate.
We are delighted to announce Citi as Celent Model Bank of the Year 2019 in recognition of Citi’s Treasury and Trade Solutions Group's efforts to embrace change and differentiate with digital.
We are also excited to recognize the following 22 financial institutions and their initiatives with Model Bank 2019 awards:
Model Bank Award Winner |
Model Bank Award |
Initiative |
Bank of America, US |
Cloud Adoption |
|
Bank of America, US |
Process Automation |
|
BMO, Canada |
Innovation Enablement |
|
BMO, Canada |
Payments Services Hub Implementation |
|
CIBC, Canada |
Transforming Enterprise Integration |
Revolutionizing Enterprise Integration with APIs and Microservices |
Fidor Bank, Germany |
Marketplace Banking |
|
Fincare, India |
Financial Inclusion |
|
HSBC, UK |
Risk Management |
|
JB Financial Group, Korea |
Banking as a Platform |
|
KeyBank, US |
Digital Platform Transformation |
|
Nequi by Bancolombia, Colombia |
Best Digital Bank |
|
o2 Banking, Germany |
Business Model Innovation |
|
Paytm Payments Bank, India |
Beyond Banking |
|
PNC, US |
Employee Enablement |
|
PNC, US |
Corporate Payments Transformation |
|
Rabobank, The Netherlands |
Identity Management |
|
RBC, Canada |
API Strategy |
|
Santander, UK |
Commercial Customer Onboarding |
|
Synchrony Bank, US |
Core Technology Replatforming |
|
Taishin Bank, Taiwan |
Lending |
|
Taishin Bank, Taiwan |
Customer Insight |
|
Umpqua Bank, US |
Customer Engagement |
Each winning initiative is described in a case study report available to download for Celent research clients by clicking on the respective links above. In addition, today we are also publishing Innovation in Banking and Payments 2019: A Snapshot through the Lens of Model Bank report, which describes the programme in more detail, and discusses not only the winners but broader industry trends we distill from the analysis of all 140+ Model Bank nominations. This report is available to download for any registered visitors free of charge.
Congratulations to all Celent Model Bank 2019 award winners!