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  5. UNIQA Insurance Group AG: Partnering Against Fraud - Network Analytics, Text Mining, and AI in Action

UNIQA Insurance Group AG: Partnering Against Fraud - Network Analytics, Text Mining, and AI in Action

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15 April 2020
Max Ang
Marty Ellingsworth

Winner of the 2020 Celent Model Insurer Award for Data, Analytics, and AI

Abstract

Read about how an insurer created a common framework for improving customer experience while fighting fraud. This case study shows how they did this across many systems with operations in many countries speaking many different languages by partnering with an advanced analytics vendor using text analytics, AI, and network analytics.

The process of matching a great use case with machine learning capabilities and an iterative testing cycle is a great example of success in Data, Analytics, and AI.

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