REPORT
Technology Trends Previsory: P&C Insurance, 2024 Edition
5th November 2023

With costs escalating across the insurance value chain, it may not seem like the ideal time to push the envelope on digital transformation. But with insurers facing unprecedented trials from the economy, global unrest, the environment, and policyholders, it’s clear that the processes of the last century must finally be put to bed. We look at what happened this year, outlining the silver tech linings from among the gloomy macroeconomic clouds, and look to the next year to seize this moment and look for new opportunities rather than retrenching.​

For over 20 years, Celent has helped senior executives make confident decisions around their technology strategies to execute at scale.

As the financial services industry rapidly evolves, there is more complexity, with new regulations, startups, technologies, and applications to stay on top of and prioritize. Celent helps you connect this ever-changing puzzle. We offer objective advice and clarity, backed by a database of thousands of solutions and award-winning global best practice use cases. With real-life domain expertise, we also guide you through the maze of emerging tech in the pursuit of value.

Our people, data, insights, and relationships form the foundation for you to use Celent to make confident technology decisions in financial services.

Authors
Nathan Golia
Nathan Golia
Senior Analyst
Max Ang
Max Ang
Research & Advisory
Karun Arathil
Karun Arathil
Senior Analyst
Karlyn Carnahan
Karlyn Carnahan
Head of Insurance, North America
Donald Light
Donald Light
Research & Advisory
Juan Mazzini
Juan Mazzini
Insurance Director - APAC, EMEA, and LATAM
Nicolas Michellod
Nicolas Michellod
Digital Proposition Leader
Karen Monks
Karen Monks
Research & Advisory
Keith Raymond
Keith Raymond
Principal Analyst
Fabio Sarrico
Fabio Sarrico
Research and Advisory
Tom Scales
Tom Scales
Principal Analyst