AI-Driven Approach to Personalized Coverage

Empowering Brokers with Generative AI

FWD Brain - Elevating Insurance with Intelligent Insights

LTC Insurance - Knowledge Graph

Claims Smart Platform

Income Insurance Data, Analytics, and AI Strategy

Technology Digital, and Analytics (TDA) at AIA

Leveraging a Specialist Insurance Conversational AI Platform

Expanding Beyond Insurance with Mobility Services

Innovation Lab

Enhancing Lending Experiences with Embedded Insurance

Unum's Project Trident

The First Greenfield Retail Life Assurance Company Built and Launched in Ireland in a Generation

Digital Transformation of Underwriting, Distribution, Submissions

Claims Transformation

Transformation Journey: Where Speed Meets Better Customer Experience

Implementation of a Flexible and Modern MGA Management Platform

Customer Acquisition Through the Digital Ecosystem

Touchless Funeral Claims Brought to Life

Complete Digital Flood Marketplace

The Always-On Voicebot

AI-Enabled Claims and Underwriting Transformation

Cathay Eye

Launching a New Surety LoB in Under Six Months

Spark

Unlocking Productivity and Insights in Commercial P&C

Enterprise Data and Analytics Modernization

Driving Growth

Digital Foundation Through Data Modernization

Embedded Insurance Through Oxygen: A Cross-Border and Fast-Delivery Concept

Millennial Protections and the Juno Platform

The Full-Stack Insurtech

Digital-First Customer Experience

ML-Based Pricing and Rating Engines

Digital Program For Life

Cloud First Programme

Digital Claims Transformation

Powering the Underwriter with an Underwriter Workstation

Organized Fraud Detection via SNA

Aon-CarrierHQ Small-Fleet Trucking Program

Dynamic Pricing Optimization

Phoenix Digital Platform

CNA: Providing Global Capabilities on a Low-Code Platform

Decision-based claims modeling and execution

AA: Delivering business transformation and driving innovation

AIA Smart

SmartHome

SkillSity

Digital Experience Insurance Product (AMAE)

First-in-market COVID-19 alert service on the AIA Connect App

Dynamic Life - Home

mecubro API

AIA Connect - Customer Experience Transformation

Ascot Array

Everyday Insurance. An Innovative Modular Offer

Innovating Fraud Detection Processes Using Computer Vision and Deep Learning

Image Recognition Tool for Motor Claims

Partnering Against Fraud - Network Analytics, Text Mining, and AI in Action

Simplifying Pension Operations

Creating a New Direct-to-Consumer Business in the Cloud

Markerstudy Hosted Rating System (MHR)

Replacing an AS400 Legacy System and Moving to the Cloud

Successful Chatbot Adoption

Cyber Protection Comes in All Sizes

Digi-Swasth

Blockchain Brings Light to a Sandbox

Project Rocket

Building Digital Skills

Building a Greenfield Startup

The Ace Project

Ella, A Digital Coach for Clients

An Implementation of Video Call Collaboration

Digital and Omnichannel Technologies — Creative Connection Model

Digital Solution to Launch Direct-to-Consumer Life Insurance Products

Penn Mutual’s Accelerated Client Experience

Digital Fraud Enhancements — Call Centre Fraud

Commercial Account Quote and Application System (QAS)

SAHARA – Single-solution Transformation Programmes

Transformation to ‘Trinity’ Model

Zurich Life Protection Platform (LPP)

Data Ecosystem & Engagement Platform (DEEP)

Ascent — Powering Business Transformation

Digital Innovation at Northwestern Mutual

Non Negotiables — Freedom within Architectural Boundaries

Becoming the Agile Center of Excellence — a Legacy Transformation

Tal.Port

Day Day Connect i-Intelligent Customer Engagement Platform

Anti-fraud Solution for Motor Accident Claims

Accelerated Underwriting at Haven Life

Speech Analysis Platform

A.D.E. – Automatic Damage Estimation

Surrender prediction, product recommendations engine and crosssell model

AI Platform for Customer Acquisition and Retention

Smart Mobility Loss Analysis Tool

Customer Identity Verification Platform (CIVP)

Acuity Customer Quoting – Commercial Lines

Chubb Small Commercial MarketplaceSM

IndiaFirst Insurance Sales Platform

Cake | Workers’ comp made easy

Ejento Mobile Agency Application

Travel Guard on Demand

Vitalitydrive smartphone program

Smart life insurance

Slice On-Demand Insurance

Rapid Core Replacement Drives Major Efficiency and Customer Experience Improvement

Feniks

Legacy Transformation for the Future

Program Genesis

Miraero

Operation optimization through process reengineering and Robotic Process Automation (RPA)

Wolf of Park Street

Rewriting the rules of underwriting

Predicting Climate Risk

Underwriting Improvements

Better Risk Assessment

Straight Through Processing

Digital New Business

Portal in the Cloud

Monitoring via IoT Sensors

Reducing Fraud

Peer-to-Peer Insurance Platform

Legacy Replacement

Legacy Replacement

Legacy Replacement

Agile Transformation

Data Science Development Program

Virtual Global IT Organization

Analytics approach to underwriting audits and end to end risk management

Infrastructure redesign utilizing the ACORD Data Model

Agency prospecting via analytics

uBiz, e-commerce commercial insurance platform

Straight through new business processing

Comprehensive view of data and analysis extracted from the different areas in one click

Smart phone app for telematics auto insurance program

Gamification and e-learning

John Hancock Vitality program with healthy living benefits

Core system replacement

Automated new business process from application to delivery

End to end solution to support microbusiness unit

Modernization utilizing software as a service

Infrastructure as a Service

Lean methodologies and best in class technologies

Mastering machine learning for predictive analytics

Incorporating predictive analytics in workers compensation underwriting

Using big data analytics to compete in the UK market

Complete digitization initiative

Developed personalized videos for homeowners policyholders

Creating an omnichannel experience called Click2Go

Managing farm risk on the farm

Implemented a company-wide idea contest to spur mobile innovation

Building a clearinghouse to redistribute property risks

Combining two affiliated insurers’ rating and policy administration platforms

Achieving results with a new end to end suite

Building a successful continuous delivery pipeline

Centralizing and leveraging document management

Simplifying homeowners insurance shopping

Assessing exposure risk across entire distribution channel

Combatting the fraud arms race

Creating a centralized and standardized program management office

Dynamic branding on mobile apps

Comprehensive mobile sales tools for agents

Optimization of claims STP

Custom coverage option for BOP insurance

Reaching the middle market with Life Insurance in a Box

Real time rating for commercial insurance

Delivering multi viewpoints of a single view of a customer

Combining advisor and workplace retirement platforms

Full transformation of legacy infrastructure

Workers compensation underwriting transformation

Transforming the auto insurance market in the Cayman Islands

Transitioning to a new policy administration system with effective change management.

Tapping into annuity legacy data to minimize risk.

Transforming billing through automation and reengineered end-to-end processes.

Combining internal and external data to pinpoint risks, manage accumulations, and even respond to a catastrophe.

Setting a new standard for functionality and flexibility in billing with a custom-built agent portal.

Using data analytics to combat fraud.

Automating claims and payment processing for increased efficiency and quality.

Improving the claims process with real time, web-based filing and management.

Creating a low cost, low impact collaborative innovation group within IT.

Changing a competitor to a partner to expand distribution.

Optimizing telematics technologies to reduce risks for young drivers.

Scaling role management and access certification to enterprise platforms, directories, and applications.

Redefining how the company services its customers through a complete business and system transformation.

Moving ahead in the Indian market using a web-based PAS for underwriting.

Creating a new benchmark for bancassurance distribution in less than a year.

Reusing technology to reinforce regional carrier’s competitive edge.

Centralizing back office processes to allow front offices to concentrate on customers.

Creating a single web-based platform for managing claims globally.

Preparing for Solvency II by automating input to internal model calculations

Using business analytics software to automate strategic risk analysis

Integrating all underwriting units under a common system

Leveraging technology to open up new markets

Using a real time quoting portal that adapts to any agency’s workflow

Transforming claims through new systems and re-engineered processes

Changing the way automobile insurance is sold in Singapore

Streamlining the marketing, selling and processing of life insuranc

Delivering mobile applications to a niche market

Offering enterprisewide learning via the Internet

Realizing organization-wide results in short timeframe

Coping with a nationwide disaster in the cloud

Proactively monitoring online applications

Coordinating the replacement and integration of multiple vendor systems to achieve enterprise operational efficiencies

Using BPM to create a single intuitive view of the customer

Using configured work flow processes to meet customers’ unique needs

Leveraging a geographic risk assessment tool to manage portfolio exposures

Expanding into a strategically important distribution channel

Changing the business model of how life insurance is sold and bought

Offering “One-Time Insurance” products that can be bought any time and anywhere

Delivering a modern portal to brokers

The first digitalization of a claims process in the Caribbean

Using telematics to improve fleet operations and risk

Improving automation servicing the distribution channel

Delivering real time processing to independent agents

Improving operational efficiency and risk management through modern document management

Improving efficiency and risk management through IT architectural standards

Leveraging technology to open new markets

Managing a content management replacement project effectively

Streamlining workflow and improving risk control

Improving IT and business alignment in the product development process

Using technology to enhance ease of doing business

Achieving business vision with business process automation

Rapid implementation in support of a start up operation

Bringing consistency and control to a multinational operation

Combining automation and sourcing to rationalize the service portfolio

Strengthening agent relationships through an agent portal

Implementing multiple functional areas using an agile methodology

Supporting business expansion with standard process and flexible technology

Using data analytics to improve claims service and operational efficiency

Combining SaaS and aligned business models to speed implementation

Increasing agent productivity through sales reporting automation

Delivering speed to market for a startup operation

Using cloud computing to deliver large-enterprise service and reliability for a midsize company price

Insourcing customer relationship management to support rapid growth

Coordinating multiple vendors in order to maximize data integration

Decreasing claims expenses through application of mobile technology

Using automated underwriting to increase straight-through processing

Using technology to attract new distribution partners

Replacing a legacy platform in a budget-neutral manner

Combining the scale of a traditional company with the flexibility of a startup to build a new proposition

Realizing internal and external business value through data standards

Consolidating multiple systems to a modern platform which enables growth in a startup operation

Bringing work processes in line with the expense structure of a book of business

Changing a legacy platform to self-service in order to realize a business vision

Increasing speed to market and decreasing expenses using an external rating engine

Tying together all parts of the insurance value chain

Implementing self-service claims with vendor technology while retaining company-specific branding/look and feel

Using data to drive distribution strategy and tactics

Supporting a startup business with necessary automation without incurring all costs of a traditional support structure

Using multiple technology solutions to increase ease of use for independent agents

Transforming a business model with technology

Discovering fraud that cannot be seen

Using ECM to modernize applications across multiple processes

Changing product development from a reactive to a proactive process to support business growth

Using a standard presentation layer across the business to increase online channel revenue from multiple lines of business

Transformational change

Using technology to rapidly enter a new market with premium service requirements

Using an advanced testing utility to improve system delivery and business results

Supporting a segmentation approach to the market

Leveraging a previous implementation in order to enter a new market quickly

Bringing order to multiple, aging systems that support a critical, highly regulated process

Consolidating multiple systems into a single front end in order to increase efficiency and improve customer service

Overcoming critical challenges in a complex project

Using business process management to modernize applications across multiple processes

Standardizing process and technology on a regional basis in a manner that allows for local differences.

ePCG New Business Automation

Account Reconciliation Center (Joint Award with Aviva)

Centralized Quality Services Framework

Business Intelligence for Better and More Efficient Customer Service

Online Claims Management

Account Reconciliation Center (Joint Award with Allianz)

Reduced Systems Complexity, PerformancePlus

Business Insurance Express

Advanced Customer Billing Options

Personal Lines Agency Point of Sale Enhancements

Workflow Automation and Paperless Processing

Paper Elimination “eKit Project”

Attending Physician Statements Outsourcing

Personal Lines Replacement Support

Pay-As-You-Drive Product and Systems Implementation

Ratabase Rating Conversion

New Agency Management System, “TNet”

Document Generation Solution

Distributed Enterprise Claims Management

Agent Portal

Flexible Billing Environment

Driving Adoption of E-Apps

Online Applications Integrated with Tele-Apps

Project Management Office and Center of Excellence

Rationalized Data Model

Rules-Based Automated Underwriting

Straight-Through Processing

Common Rating Environment

IT Governance

Rules-Based Automated Renewals

Agency Portal

Straight-Through Processing for Expert Producers

Integrated Contact Center/Underwriting/Policy Issue

Speed to Market through Enhanced Product Management Capabilities

Improved Policy Document Management

Rich Functionality Agent Portal

Application and Infrastructure Modernization

Integrated Claims Environment

Enterprise Data Model and Warehouse

Agile Annuity Illustrations Platform

Improved Illustrations

Improved Subrogation Assignment and Workflow

Electronic Document Intake

Leveraging Work-from-Home Capabilities

Massive Server Virtualization

Integrated GIS

SaaS BI to Improve Loss Ratios

Straight-Through Processing for Commercial Lines

Consolidated and Modernized Policy Administration System

SEMCI Support

IT Infrastructure/SOA

Sun Life Financial

IT Renewal

Document Automation

Automated Book Transfer for Agents

Straight-Through Processing and Automated Underwriting

E-Apps and STP

Closed Loop Lead Management

Grid Computing for Annuity Valuation

Rules-Based Automated Underwriting

Comprehensive Reinsurance Management

Common Interface Layer for Agent Portal and Agency Management System Support

Aviva Canada

Teleunderwriting

Data Mastery for Underwriter-Assisted Sales

Underwriting Process Transparency via BPM

Externalized Underwriting Rules to Power E-Apps

Automated Medical Bill Review

FCCI Insurance Group

Document Management Center of Excellence

Data Model and Repeatable Integration Methodology

Agent Portal with Electronic Applications

Group E-Billing

Comprehensive Claims Environment

Services-Oriented Architecture to Enable E-Business and Reduce Development Expenses

Wireless Claims Adjusters

Online Quoting and Applications Based on Web Services Architecture

Remote Printing of Proposal Documents

Rules-Based Underwriting Workflow

Common Calculation Engine

Ultra-Configurable Core Policy System

Electronic Workflow with Familiar Interface

e-Apps

Common Calculation Engine

Mobile Loss Control Inspectors

Policy Administration Replacement and Process Improvement

Professionalized Project Management

Data Mastery for Distribution Management

Rigorous IT Governance with Senior Business Executive Oversight

Print-on-Demand Proposals

Comprehensive Agent Portal

Controlling First Notice of Loss

Rules-Based Underwriting

Geo-Coding for Reserve Management

Point-of-Sale Automated Underwriting with Agent Feedback