Policy Administration Systems 2005: Life/Health/Annuity Vendors

June 20, 2005


Boston, MA, USA June 20, 2005

Detailed Profiles and Comparisons of 18 Systems.

Celent痴 latest report is the most comprehensive available study on life/health/annuity policy administration systems. Along with recent reports on the overall market for PAS systems and reports on commercial lines and personal lines systems vendors, the publication of this report completes Celent痴 2005 update on the policy administration systems market. The next updates are planned for early 2007.

"Since 2003, the landscape has changed somewhat for L/H/A policy administration systems, but not nearly enough. One-third of the fully profiled systems still rely on COBOL. The bright spot is that a number of truly modern solutions now exist, and several new entrants with modern solutions are available or will be soon," said Chad Hersh, a senior analyst in Celent痴 insurance group and primary author of the reports. "The industry continues to move forward slowly, but forward nevertheless. Adoption by vendors of ACORD XML continues to grow, as does the use of Web services and service-oriented architectures. Change is coming, and it is a good time for insurers to re-evaluate their options for core systems."

Celent痴 new report is designed to help life/health/annuity insurers understand this marketplace. The report contains detailed profiles of 18 commercial lines policy administration systems and limited profiles of four additional systems that are new entrants to the market.

The report also uses Celent痴 new ABCD Vendor View, which is a standard representation of a vendor marketplace designed to show at a glance the relative positions of each vendor in four categories: Advanced technology, Breadth of functionality, Customer base, and Depth of client services. Unlike a simple "four-quadrant" map, solutions in the upper right are not necessarily the best solutions擁n an area as complex and idiosyncratic as policy admin, there is no one "best" for all cases. Insurers should consider which factors in breadth, technology, experience, and client service are most important to them, and use the profiles and comparative tables in this report to generate their own shortlists. Only fully-profiled vendors are included in the ABCD Vendor View.

The 18 vendors with full profiles are: AdminServer, CGI/Wyde, Computer Sciences Corporation (CyberLife, FUTUREfirst, and VANTAGE-ONE), Duck Creek Technologies, Fiserv Insurance Solutions, Genelco, LIDP, Management Data, Inc., McCamish Systems, LLC, Milliman, NaviSys, Rudd and Wisdom, EDS-SOLCORP (INGEIUM), SunGard, SunGard Sherwood, and Systems Engineering Group.

New Entrants with limited profiles included offerings from SAP/Accenture, EDS-SOLCORP (RADIENCE), Sapiens, and Tata Consultancy Services.

The report is 81 pages long and contains multiple figures and tables. A table of contents is available here.

of Celent Communications' Life/Health Insurance research service can download the report electronically by clicking on the icon to the left.  Non-members should contact info@celent.com for more information.


Send mail to info@celent.com with questions or comments about this Web site.

Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally based analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is a wholly-owned operating unit of Marsh & McLennan Companies [NYSE: MMC].

Media Contacts

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Table of Contents


Boston, MA, USA June 20, 2005

Return to report Abstract


Executive Summary 3
Introduction 4
Report Methodology 5
Celent's ABCD Vendor View 7
About the Profiles 9
AdminServer: The AdminServer System 10
CGI/Wyde: Wynsure 14
CSC: CyberLife 18
CSC: FUTUREfirst 37
Duck Creek Technologies: Example Platform - TransAct 29
Fiserv: ID3 33
Genelco: Genelco Life+ 36
LIDP: The Administrator 39
Management Data: FIMMAS 42
McCamish Systems: VPAS Life 45
Milliman: Milliman Step Solutions 48
NaviSys: NaviSys Home Office 51
Rudd and Wisdom: QL. Admin 54
SunGard: Compass 60
SunGard Sherwood: Amarta Life 64
Systems Engineering Group: EditSolutions 67
New Market Entrants 70
Comparative Charts and Analysis  74
Concluding Thoughts 79
Objectivity and Methodology 80

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