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Insurance in Asia-Pacific 2015: The CIO Perspective

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31 March 2015
KyongSun Kong

Abstract

Digital transformation, business process automation, and mobile-related innovation are the hot topics among APAC insurance CIOs.

In the report Insurance in Asia-Pacific 2015: The CIO Perspective, Celent reviews business priorities, IT initiatives and spending, and other IT topics in the Asia-Pacific insurance industry. Trends discussed in this report reflect Celent’s experience of the market based on a survey of CIOs taken from the end of 2014 to early 2015 in addition to ongoing discussions with the industry. Survey questions covered business and IT priorities for 2015 as well as details around budgets, IT projects, digitization, system transformations, and innovation.

“The level of portals and mobile activities remains high, with more than 80% of these insurers undertaking these activities,” says KyongSun Kong, an analyst with Celent's Asian Financial Services group and author of the report. “More than half of insurers, however, take a conservative approach when it comes to innovation. With the fast-moving market changes, the number of insurers taking a disruptive approach is expected to increase gradually going forward.”

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