Innovation & Insight Week 2021
We’re thrilled to offer you on-demand access to our 2021 Innovation & Insight Week. Watch our live session replays where we explored how financial services players are using technology innovatively to differentiate themselves in an increasingly competitive and challenging marketplace. We also announced our 2021 Model Award winners and published short case study videos for each initiative that you can access below.
Model Technology Initiatives of the Year
Accelerate! Innovation in Banking
Celent's 2021 Model Bank winners demonstrated powerful examples of accelerating innovation in banking across multiple dimensions. From customer experience (CX) to lending, payments, and customer support across retail and commercial banking – we show how winning banks differentiated themselves despite some of the most challenging operating environments in our lifetime. The session concludes with an interview with Celent’s Model Bank of the Year, Varo Bank.
Model Bank Winners
Accelerated! Insurance Overview
Even before the pandemic insurers were executing on their challenging digital agendas, but since, they had to accelerate its execution. Digitization is intertwined with other areas such as customer experience, the use of data and AI, and the transformation of legacy systems and ecosystems. Furthermore, making innovation happen requires combining ruthless execution, bold adoption of emerging insurance models and mastering the enabling technologies. Model insurer winners are good examples of how this is done. The session concludes with an interview with Celent’s Model Insurer of the Year, AXA XL.
Model Insurer Winners
Phoenix Digital Platform
Accelerate! Risk and Compliance Effectiveness and Insights with Next-Gen Technology
Leveraging next generation technology for risk management is eminently doable, but implementations require discipline and take time. The results can be remarkable, whether it’s significant gains in much-needed efficiency for financial crime; or delivering new insights in cross-risk.
Model Risk Manager Winners
Remote Implementation of Enterprise-Wide Fraud Management During the Pandemic
Insurance-Focused Transaction Monitoring Solution Powered By Machine Learning and Cloud
Modernizing Card Fraud Management and Improving Customer Experience
Accelerate! Wealth Management Personalized Advice and Services
Explore how firms are innovating to enhance workstations and portals to deliver holistic and personalized service. In this session, we covered top trends from the 2021 submissions and announced our Model Wealth Manager Award winners.
Model Wealth Manager Winners
Winners
