Annually, Celent examines the business priorities, IT budgets, and investments being made by health insurance company technology executives. Celent publishes multiple reports on Europe, Asia-Pacific, the Middle East and Africa, and Latin America.

Between November 2024 and January 2025, Celent distributed an online survey to European health insurance company technology executives. While the survey was reasonably short, it covered a broad range of topics, including business priorities, IT budgets, investment plans, SaaS adoption, and open insurance.

Drivers of IT Strategy in 2025

(% of insurers)

Source: Celent Insurance Dimensions Survey 2025

This report provides European health insurer's perspectives on business priorities, investment priorities, current system replacement activities, cloud adoption, IT budgets, and open insurance.